Having lived in India for many years, we LOVE IT and its people. Period. But what ALL, to date, Indian-owned Best Western Hotels we have stayed at (#3) have done/are doing to TRASH the formely vaunted... more
Having lived in India for many years, we LOVE IT and its people. Period. But what ALL, to date, Indian-owned Best Western Hotels we have stayed at (#3) have done/are doing to TRASH the formely vaunted Best Western brand is DISGUSTING & a sign of contempt by "Siddhi, Inc.", in this cases, towards its American customers who, ostensibly, have made them WEALTHY. FILTHY room. Hotel not ONCE answered direct number, then onsite, clerk/we noted it never RANG. TV broken. Ceilings neatly breaking from (?) black mold/water stains, shower did NOT WORK! ironing board garbage broken w' FILTHY cover. iron broken. mattresses 15 YEARS OLD. The KEY sign to these foreign hotels is literally this: 2 thin sheets sandwiching a smelly thin blanket with 2 pillows; bathroom w' 3 towels. PERIOD. NO BREAKFAST- supposedly due to "Covid", which is BS. Not even coffee. Worst Best Western experience EVER from 25 year Rewards member. Finally, NO ABILITY to use points, as again, telephone never answered & kind clerk knew NOTHING about helping to accomplish our wish! Just awful. "Siddhi@, of note, means "powers" in Sanskrit. TRY USING THEM FOR CUSTOMERS; NOT your bank account!! less