Best Western Hollywood Plaza Inn

Friendly staff, close by many tourist attractions in Hollywood. Walking distance to the walk of fame, and wax museum. Many nearby restaurants and shopping malls. Hollywood bowl and Dodger stadium are also nearby. less

I want to comment on the way this hotel handle things in a very BAD & UNPROFESSIONAL manner. I don't mean their service, but the way they operate & handle matter. The room was booked from online channel and was fully paid, upon check in I was asked by the front desk for a credit card for deposit. When I returned home, suddenly I notice my credit card was charged, investigation found that the third party agent had not paid the hotel, and then, WITHOUT MY CONSENT, hotel charge my credit card for room charges. I already paid online and again i was charged on my credit card, after hotel was being notified, it took me almost 1 week to get my payment back and i have to cal a ew times to clarified the situation! MY ANGRY question is WHY can't hotel look for the agent for the room charges?? and without CONSENT CHARGE to GUEST!!! the experience for this hotel is HORRIBLE! less

My husband and I stayed here for 4 night's in September. The hotel is great.  Check in was quick and simple. We were given a room at the back near the swimming pool, it was perfect for our needs. The room was clean, quiet, free WiFi, air con etc. The location of this hotel was perfect as it is only a 10 minute walk to the metro and wall of fame.  All the staff we came across were polite and helpful. Special thanks goes to Marcy, she was great from checking us, calling to confirm our transfers and to giving us great advice about the area, which saved us some money!  You must try the complimentary strawberry lemon water in the reception area, refreshing after a long hot day. I had a great stay and would stay here again. less

My stay was only for 4 nights on business. When I was given a room at the back of complex, away from Highland Avenue (which is noisy at all hours) I thought that I could get a good night's sleep. But that was not to be. On the first and third of those two nights the hotel maintenance staff were talking loudly while pushing around massive garbage bins below my hotel window at 4:30 am!!! When I complained to the front staff they said that they had no control over it. Obviously this is a mismanagement issue. Lacking sleep severely affected my performance at the conference I attended. This hotel is individually owned, but a hotel with the Best Western name on it should maintain a minimum standards. This is why I gave the Rooms a "terrible" rating. less

Located 3 blocks from Hollywood Blvd. Within walking distance of Walk of Fame, Dolby Theater, Highland Complex, Hollywood Bowl, Sightseeing Tours. Second time I stayed here and would stay again if in the area. Staff was great and so was the room. Would highly recommend. less