Best Western Holiday Manor

208 W 4th Street N, Newton, Iowa, 50208-3024, United States
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Best Western Holiday Manor

Minutes from downtown and attractions like the Iowa Speedway, guests at the Best Western Holiday Manor enjoy newly remodeled rooms and spaces, as well as numerous travel-inspired amenities. Designed to make this a comfortable home on the road, this p show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
208 W 4th Street N, Newton, Iowa, 50208-3024, United States

Reviews of Best Western Holiday Manor

Traveller Overview:
4.0 Rating: 391 reviews
Excellent 50%
Very Good 22%
Average 9%
Poor 6%
Terrible 10%
Rating

sweetcaroline48, wrote review 24/07/2021

Very pleasant stay..

The staff were very friendly We will stay there again. It was located in the town and easy to travel to our destinations. We were there for a family reunion. I loved that they accepted pets. The po... more

Owner Response
Jerre Leahy, Other at Best Western Holiday Manor Newton, responded to this review
We're delighted you had an excellent stay at the Best Western Holiday Manor Newton. It is a pleasure to know how much you liked our location and friendly service. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!
Rating

rogercM1435KW, wrote review 09/07/2021

Smells like stale cigarettes!

Overall, I give this hotel 3 stars. I would have given it 4, except for the constant smell of stale cigarettes. We had 3 rooms for one night. Out of these 3, two smelled horrible. I asked for diff... more

Owner Response
Jerre Leahy, Other at Best Western Holiday Manor Newton, responded to this review
Thank you for taking the time to review our establishment. On behalf of our entire team, I would like to apologize for the cigarette smell in some of the rooms. We hope you will give us another chance and visit us again so we can provide you an exceptional experience.
Rating

brockens, wrote review 06/07/2021

Dirty rooms

We come yearly to this location for a family reunion. This year was by far our worst experience in terms of cleanliness. The toilet had dried bodily fluids on the toilet seat. The fridge had black stu... more

Owner Response
Jerre Leahy, Other at Best Western Holiday Manor Newton, responded to this review
Allow me to apologize on behalf of our hotel for the conditions of the room. Your concerns have been shared with the appropriate team to make sure we are more diligent in our efforts moving forward. We hope we have the opportunity to make a much better impression on a future stay.
Rating

KatieBowers95, wrote review 28/06/2021

Anniversery Hell

I called the Best Western here in town to reserve a room for my 5 year anniversary with my husband with a certificate that I got from a silent auction in 2018. The certificate I have has no expiration... more

Owner Response
Jerre Leahy, Other at Best Western Holiday Manor Newton, responded to this review
Thank you for your review. We are sorry if there was any miscommunication regarding your reservations and that we were unable to accommodate you during this visit. We understand your frustrations and regret the inconvenience caused. Although this is not a normal occurrence at our hotel, we will discuss your feedback with the appropriate individuals. We hope you will consider choosing our hotel on your next visit to our area so we can provide you with the hospitality you deserve.
Rating

Maureen H, wrote review 06/06/2021

Close to Gezellig

This property is across the street from Legacy Plaza, a great place for many things. Gezellig, the award-winning brewery and tasting room is a highlight. You can enjoy the day and evening to the ful... more

Owner Response
Jerre Leahy, Other at Best Western Holiday Manor Newton, responded to this review
Thank you for being our guest and for sharing about your visit. We truly value our guests' comments and concerns. Your recommendation is appreciated, and we look forward to welcoming you again.