Best Western Holiday Manor

The staff were very friendly We will stay there again. It was located in the town and easy to travel to our destinations. We were there for a family reunion. I loved that they accepted pets. The pool was great less

Overall, I give this hotel 3 stars. I would have given it 4, except for the constant smell of stale cigarettes. We had 3 rooms for one night. Out of these 3, two smelled horrible. I asked for different rooms. They told me that they were full that night, but gave me another room on the third floor which was 2 Queen beds instead of a King. They also gave me a King on the first floor. Also, as you walk out the front door, you get a whiff of cigarette smoke from the trash receptacle, which is less than 3 feet away. Ugh! It turns out that they lied about being full that night. There might have been 15 to 20 cars in the parking lot. Otherwise the rooms were in good shape. The breakfast was better than than what they told me (bags of food to go). less

We come yearly to this location for a family reunion. This year was by far our worst experience in terms of cleanliness. The toilet had dried bodily fluids on the toilet seat. The fridge had black stuff all over the inside and mold growing in the freezer. There was dog food and food wrapper behind the chair. A pair socks under the bed. It was evident the rooms are not being adequately cleaned. Several lights were out in our room. The bathroom light would turn on occasionally if you flipped the switch just right. Our room smelled and we needed to go out and by air fresheners to make it livable for the weekend. We called down to the front desk to ask for the room to be cleaned since it clearly wasn’t and the only person at the hotel was the front desk person who came to our room to clean with Lysol wipes. less

I called the Best Western here in town to reserve a room for my 5 year anniversary with my husband with a certificate that I got from a silent auction in 2018. The certificate I have has no expiration date, I was saving it for this occasion. I called the hotel, spoke with manager Mohammed Rashid & he said it was fine as long as I had the certificate. We got to the hotel, I gave them the certificate & they gave us room keys, we went upstairs, my husband got in the shower, I plugged my cell phone in to charge, & I went to the bathroom to do my makeup. The room phone rang but I didnt get to it in time, knock on the door, I answered, it was Rashid. He rudely asked me where I got the certificate. I told him from my bestfriends benefit, told him the date, his name, ect. He told me that he wanted to know where I got the certificate from because he'd be calling the police because it is fradulent. I told him that I certainly did not make up the certificate, he told me we needed to pay for the room or get out. I told him we live here in town so we would not be paying for a room. We went downstairs, I asked him for my certificate back for proof to contact corporate and he said he was keeping it for evidence, and that coperate wouldnt be doing anything because they are independently owned. I asked him if I could at least have a picture, he let me. I let him know I didnt appreciate the way he talked to me & treated me, to which he replied "you cant blame me based on the town we live in" & accused me of being a drug addict. I left this hotel completely heartbroken, mad, angry upset. How dare he treat me like that & make those assumptions! I truly hope you dont allow your employees to be so distasteful & disrespectful. My husband & I have a trip booked in November & we're staying at a Best Western but we WILL be canceling that stay, we'll go anywhere else! This is the memory I will forever have of my 5 year anniv. On top of that, I'll never get to use the certificate I PAID for! The way this manager behaved was appauling, disgusting and unruly. I will never again stay at a Best Western nor recommend this one. less

This property is across the street from Legacy Plaza, a great place for many things. Gezellig, the award-winning brewery and tasting room is a highlight. You can enjoy the day and evening to the fullest and take a short stroll to a comfortable room at the hotel. less