Best Western Holiday Lodge

We stayed one night with our dog at the Best Western in Clear Lake while passing through the area. Room and hotel were very clean and staff was very friendly at check in and were nice to our dog. The room was a good size and the beds were comfortable. Plenty of hot water for showers. The hotel was a bit more expensive than others in the area, but would probably stay here again if ever in the area. less

We stayed here for an ice hockey tournament over the weekend. To be transparent, I really didn’t have high expectations. However, I was over the top pleased with everything - especially the staff!! Super friendly and very accommodating. Our room was simple, older, yet very clean. The common areas were lovely and clean. The overnight front desk gal (forgot to ask her name) was friendly and super helpful. Breakfast in the morning was fresh, clean, and the server (Jenn) was super friendly! Of course, the team absolutely loved the pool (probably the highlight of the trip!) Thanks for the great experience! less

Our first room had pubic hairs when we pulled the sheets back. We reported the problem to the manager on duty and his first response was to ask us if we wanted to check out. I asked for another room and he reluctantly switched us next door. That room had toenail clippings on the floor. The elevator carpets were filthy and there was trash on the elevator floor. The second room we were given had no water in the sink and only lukewarm water in the shower. Overall the stay was way below our expectations. The manager is rude and condescending. None of the staff wore masks or practiced social distancing. The overall cleanliness was way below par. We definitely did not get our money's worth for what we paid less

The Best Western Holiday Lodge in Clear Lake, Iowa was more than adequate for a four day business stay in Clear Lake. The rooms were very clear, the staff was very customer focused and an overall positive experience. The "grab n go" breakfast was a little light, but on the third day they started the breakfast bar again. Also, the workout room is very small. Overall, a great value for the price. less

This hotel has been at its present location for as long as I can remember. It had been several years since I stayed there, opting instead for a newer chain hotel across the highway. After a very disappointing overnight stay at the newer competitor, I decided to give Best Western another try before writing off the weekend & going home. Man, was I pleasantly surprised! They've made great improvements to the place during the past few years. It's much more comfortable & quiet than before, with spotlessly clean rooms & updated AC system. Black out curtains help you sleep too. No wonder they're so busy with many guests wanting to stay there! Friendly, helpful hotel staff was a plus. Thanks Felicia. You won't regret checking in at this still modern hotel. less