Best Western Holiday Lodge

If you like bugs, this is the palace for you.... Crickets, moths and spiders is what we found. Others have complained about bed bugs. Hotel said they inspected for bed bugs and found none but we sent them pictures of the bugs found in our room. Bugs in the bathroom, bedroom, open the curtain and find spiders. Large convention in town, all hotels booked so we had little choice to move. It has taken 6 months of complaints and all the hotel could do is give us some BW points. We stayed last summer, found bugs in the bathroom, took pictures, notified the front desk, they sent maintenance, he opened the curtains, he found spiders, took pictures, they offered to move our room, but guests down the hall complained about bugs in their room so we asked they thoroughly clean the room. End result..... Jumping red spider in the bathroom. More pictures, and more bugs... So if you are an entomologist this is the place to stay, you will have lots of specimens to observe and study. Want pictures, we added one here from our room or just ask us or the hotel, we sent them a number of pictures. less

Great stay, greeted by friendly staff and fast service. Loved the first name basis and the room were excellent. Try the cookies, just like being at home. I would tell anyone that this hotel was by far the best I have stayed at in years. less

Excellent hotel! Wonderful service! Best swimming pool temperature of any hotel I’ve been in. Wasn’t cold like most hotel pools. Rooms were very well decorated and clean. Plenty of outlets near the bed for charging devices. Can’t say enough!!! less

As I was checking in, a dog comes trotting into the lobby and poops on the floor! Very disgusting! Dogs should be kept in kennels when inside the building if they are not trained. Food was good and staff was nice. less

The Best Western has been welcoming visitors to Clear Lake, IA for a long time. In her youth, she was THE PLACE to stay...a luxury get-away. Age doesn't reduce quality. This hotel is very well maintained and updated and I'm glad it's still part of Clear Lake. The staff is wonderful, rooms are clean, the beds very comfortable, breakfast is above average. There is a pool and hot tub, manager's reception and Bennigan's restaurant & bar is attached to the hotel. I would like to see the price tag slightly lower than it is for the fall/winter months. I can understand the higher price for summer in this tourist town. less