Best staff
We thoroughly enjoyed our stay; but what made it even better was the personal attention given by the staff. We had a Best Western gift card that wound up being from 2014. It wouldn’t go through, but... more
We thoroughly enjoyed our stay; but what made it even better was the personal attention given by the staff. We had a Best Western gift card that wound up being from 2014. It wouldn’t go through, but the staff said they’d look into it in the am. After finding it had been deactivated but would be reactivated, the staff kept our folio open until the card was reactivated. We stayed on 12/28/20 and it wasn’t activated until 1/11/21. Lori, the GM, kept in contact with me. The staff, room, grab n go breakfast, fitness room were all top of the line. Definitely would stay again if we’re in the area! less
BestWestern Holiday-Lodge, General Manager at Best Western Holiday Lodge, responded to this review
Dear Gale,
Thank you for your 5 star review. We are so happy that Best Western International was able to get your card reactivated.
Thank you for your patience getting this resolved.
Sincerely,
Lori Faught
General Manager