Best Western Holiday Hotel

Very noisy! Thought the trailer trucks would come through door at any time. Room was clean but quite dated. Think I might try another place next time in town. Could have just been location of room because we needed handicapped accessible. less

Great room and great service. Check in had a great conversation. I miss seeing faces and the breakfast buffet but I’m sure it’ll come back soon. Room was spacious and comfortable, jacuzzi tub was a great addition. TV in the bedroom and plenty of windows. less

The room decor was way out-dated, however the room was clean. The area is right in the heart of downtown, so as for the location being close to shops and restaurants, along with walks by the bay, this was very nice. However, the noise factor was a huge issue. The traffic went on all through the night. We had to turn on the air conditioner to block out the noise, of which wasn't working properly. The pool and hot tub was great, and open until 1000pm, which was nice. A bit pricey for the room itself, but shops, restaurants, and bay walks were great! The traffic noise was very irritating. less

We pay $170 plus tax a night for older hotel. Internet can only connect to two guests in the room, carpet, couches very old looking. shower pressure is very low. For the price we paid I was dissapointed at the hotel, I could get a better room with the cheaper price at other hotel chains. Pool is heated and spa is nice less

This place needs a major overhaul. Right now it's a "1970's old state highway motel" (you know the cheap ones our parents picked on family vacations) and should only cost about $60. It is not the updated, fresh, clean, and friendly hotel I am used to from Best Western. The room smelled of cigarette smoke, the A/C worked 50% of the time at best, the pool was inconvenient to access (I see why, but still inconvenient), and the staff wasn't great. Kind of acted like we were interrupting them. My daughter lost a stuff and we called a few days later. I was on hold for 20 minutes, called back, and was on hold at least another 10 before they finally could tell me it wasn't there. Not the place or service you think of when you think of Best Western. less