Best Western Historical Inn

Good location. Great breakfast. Wonderful beds! Room could have used a little tlc but nothing that made the stay unacceptable. My main complaint is that I called shortly after we checked out to let them know I had left my phone charger in the room. When asked what they wanted me to do with it I told them I would stop on my way out of town to pick it up. When I got there Around 5 I was told no one had turned it in. In other words the person that cleaned our room kept it. Someone should have gone to the room when I called to retrieve it. less

My sister and I went on an overnight trip to St Augustine Jan 15-16, 2020. The staff were friendly. The room was as described. The pool was clean and lovely. Breakfast was the usual fare. We thought “Historical” related to where the hotel was located , but it was nowhere close to anything on foot. You could buy tickets at the hotel to ride the Old Town Trolley and a shuttle would take you to the meeting place. When we arrived we could not come in the front entrance due to extensive construction work going on in the parking area. This was quite a shock, certainly not mentioned when we booked. This constant noise began each morning at 8 am and continued all day right outside all guest rooms. We did spend an hour at the lovely pool with the racket going on continuously. Also the hotel is right on a busy road, so we could enjoy the road noise, too. As we were only overnight, we did not leave the hotel, but would never have stayed there otherwise and will never return. No one made any attempt to offer any compensation for this debacle. I told the desk that I hoped people calling to book there were being told about the construction. They did not answer me. Anyway, that is my sad but truthful review of what might have been a nice experience. less

We went up for an overnighter to see Nights of Lights and experience the magic of St. Augustine. The room was nice and it looked like it was refurbished within the last 2-3 years. The Lobby was very nice and warm. We did have to drive to the Historic District, but we didn’t mind since it was a very short drive and no big deal at all. Here’s the down side. We found some kind of brown funk on the shower wall, on the curtain and on the back of the door. When we showed the gentleman at the front desk, he really couldn’t have cared less. His general reaction can be best described as “oh really? Well that must have sucked for ya. Oh well”. The breakfast was very average and the eggs didn’t have much taste. The biggest concern was the serving spoons used for the eggs, potatoes, and corn beef hash, had all been crossed used so they all had egg, hash, and potato on each spoon. Being a person with food allergies, this is a major concern to me. I pointed it out to one of the staff, and they did nothing to correct this. They just left the spoons there. To someone with food allergies, cross contamination is a very serious concern. I don’t know if we will stay there again. If we do, we will definitely eat out for breakfast or bring our own. less

I highly recommend this hotel,it is spacious rooms that come with good beds.They also include renovated bathrooms and kind staff,the breakfast is delicious and variety.The hotel it is a littler far by walking of the city ,my challenge is parking that cost $ 15 for everyday which gives you time to see many attractions.I suggest riding the Old TROLLER which it is a few blocks from the hotel in my opinion it is the fastest way to see the important points of the town if you are traveling for a few days . less

The Best Western Historical is an excellent place to stay. The hotel has an excellent staff both front office, breakfast nook, and housekeeping. The rooms are clean, and well maintained. The rates are competitive for the area. It is close to the historic district and the trams. my wife & I love staying there. less