Nice family friendly hotel
14/07/2015 Barbara D, Asheville, United States
Very nice accommodations, very friendly, courteous staff who seemed to go out of their way to may sure we had everything we needed. Rooms are spacious, comfortable and well appointed. Very nice full b... more
Very nice accommodations, very friendly, courteous staff who seemed to go out of their way to may sure we had everything we needed. Rooms are spacious, comfortable and well appointed. Very nice full breakfast. My only complaint was that while each room is a non smoking room, smokers were encouraged to smoke on a bench that had been placed between each 2 rooms. There were guests next to us who were constantly smoking just outside my door, so I had to walk through the smoke each time I left the room and occasionally, the smoke would enter the room. I realize balancing the rights of smokers and those who don't want to endure their smoke is a difficult task, I just wish they had not been smoking right outside my door especially since we were traveling with young children. less
bwhillsideinn, Manager at BEST WESTERN Hillside Inn, responded to this review
Dear Barbara D;
It is unique that you should post this right at the time that I have been looking for the rules and regulations on if I could legally place designated smoking stations in the breezeways only. I am with you on the stand for not smoking, the closest thing I have come to smoking is being too close to a Church bonfire.
Thank you for your kind words and I trust that your trip was a peaceful and safe one.
Yours In Hospitality