Good but not great. Clean and accessible, but could use some improvement.
17/04/2019 PaulnDot, Miami, Florida
There aren't many hotels to choose from, and we expected a bit better from a chain like Best Western. The rooms appear to be recently updated, but barely made current by other standards. They are smal... more
There aren't many hotels to choose from, and we expected a bit better from a chain like Best Western. The rooms appear to be recently updated, but barely made current by other standards. They are small, the bed was a bit uncomfortable, and there are still doors connecting your room with your neighbor's. I though that went away a decade ago? The rooms are non-smoking, but if any of your neighbors have a habit - the A/C will suck it in and blow it into your room. The bathroom area was very cramped. As far as cleanliness and friendly staff - yes on both counts. They have two level parking, so if you're on the second floor, you have to park around the back. They do have wi-fi, and it worked great. The views from walkway out over the area are very impressive, but they don't make up for this being a roadside motel masquerading as a hotel. Sorry guys..not great. It's close to restaurants and there's a gas station right across the street, so it's very conveniently located. less
BWHillsideINN, Manager at Best Western Hillside Inn, responded to this review
Hi PaulnDot, Thank you for choosing to stay at the Best Western Hillside Inn and for providing your honest feedback Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short on your expectations. We assure you that we shall be addressing the issues you have shared with us.
Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Clinton.
Devine and TEAM HILL