Good place to break a long drive
14/05/2017 Ottawa_retiree, Ottawa, Ontario
We stayed at the Hi-Desert Inn on our way up to northwestern Nevada from Las Vegas and on our way back. The room was clean, quiet, and fully functional. However, the pillows were a bit soft for our li... more
We stayed at the Hi-Desert Inn on our way up to northwestern Nevada from Las Vegas and on our way back. The room was clean, quiet, and fully functional. However, the pillows were a bit soft for our liking. One problem was an early wake-up call we received on the morning of the second stay. It was scheduled for 5:00 am, but came through a little after 3 am; of course, we weren't pleased and so informed the front desk when we checked out. Otherwise, things went ok. The Mizpah Hotel, which is just down the street, is a good place at which to have dinner while staying at the Hi-Desert. less
hidesertinn, General Manager at Best Western Hi-Desert Inn, responded to this review
Thank you very much for choosing to stay with us! We are pleased to know you found the room to be "clean, quiet and fully functional". We provide firmer pillows upon request. If you choose to stay with us in the future and experience the same issue, please don't hesitate to contact the front desk. We will do the best we can accommodate your request! I'm sorry you received your wake up call earlier than scheduled. I apologize for any inconvenience this may have caused you. With all of this being said, please do stay with us
in the future.