Best Western Heritage Inn

Such great service and great rest. We were so tired after several days of Bush Camp. We had stayed the previous night in a hotel in Anacortes and were treated so rudely and made to wait 1/2 hour before they would service us. Others walked in and were served ahead of us even though we were standing right there patiently waiting. Then they made my cousin drive over and show his card even though we had a confirmation number. This hotel made us feel so special!!! less

Hotel was in a convenient location. Room was clean and comfortable (the bed was great). Scrambled eggs and sausage were in eatable, as they were dried out and not even warm. Internet was not working more than working for our 2 day stay. less

Got in very late traveling all day from Texas , the girl at the desk said they had no rooms we were so tired and frustrated. She made a few calls and managed to find us a room to stay the night and wasn’t just any room it was a very nice sweet . So appreciate her assistance. less

We decided to drive to Canada because my husband is working in the PNW and he thought driving would be fun...anyway, we decided to stop in Bellingham so we could get an early start and get through the border. I made last minute reservations for a king bed room and we arrived half an hour later. Somebody on TA notes this was hard to find, but I have no idea what they are talking about. It is about 1900 feet off the highway, well signed (you can see from the road) and super easy to find. Was instantly greeted by desk clerk, who gave us the lay of the land and off to our room. Room was as expected, lots of drawers, nice tv, desk, chair, small bathroom but totally functional and clean. Shower stall had good water pressure and heat lamp felt good. Quiet room, we heard no highway noise (we were in Alexandria, on third floor). Breakfast was included and everything was fresh, well plenished and clean. We peeked at the pool and hot tub and looked fine. I thought this was an outstanding value, great location (surrounded by lots of restaurants) and well taken care of. Pleasant staff also. less

Stayed for two nights. Hotel is okay. It would have been nicer if they actually came to make up our room. Instead we returned to the room in the evening with the beds unmade, trash uncollected, and towels still wet. I'd assume it was an oversight, but it was odd when we checked in, we were asked if we wanted "full service or just take out the trash". I'd never been asked that before. I said "full service". I was told it's a "green" initative to just take out the trash (and not make the beds??) but I can't help but wonder if they just scrimp on housekeeping as a way to save money. less