Best Western Heritage Inn

Hotel is in a great location, walking distance to the shopping centres. Rooms are very clean and large. There is a swimming pool and hot tub on site (kids love it) They offer complimentary breakfast, very tasty. We will be back! less

I have to admit when I first checked in I was skeptical because of the rate. All of my hesitation was eliminated after the first 25 seconds at the front desk. Dealing with Miss kerstin on the phone was awesome, great personality great people skills great phone presents! Also dealing with mr. Michael and Miss Alyssa was also a great pleasure again both have great people skills great customer skills. The room I was in was very quiet very comfortable. The location could not have been better, restaurants all over and a great shopping area within an easy rocks through. Definitely this is a No Miss! less

The hotel is in more than one building which I found odd. We found hairs in the shower, looked like someone had trimmed their beard, I didn't notice till I was already having a shower. The bathroom was very small and the door was in an awkward spot and tight to get into. If I stayed again I'd ask for a different room. less

Hotel is adjacent to the I-5 and across the street from Bellis Fair mall. Check-in was fast and courteous. Room was on the small side but was very clean; to watch TV, one of us had to pull the chair into the middle of the room and the other one sat on the bed or on the computer chair. The king-sized bed was one of the most comfortable we have ever slept in. Real glasses and a Keurig coffee machine and coffee mugs in the room. Strong wi-fi. Shower/tub combination with a heat lamp. My creaky knees told me that the toilet sat quite low. Breakfast was fine-the usual B/W fare but without the paper plates and plastic cutlery. We would stay again. less

My wife and I stayed at the Heritage Inn on an overnight shopping trip. We had stayed here before and it was great so we booked it again for a Wednesday night. We had requested a top floor room which we got, it was very quiet, the king size bed was top quality and comfortable and the room was very clean. They have an excellent complimentary breakfast, one of the best I've had at a Best Western, eggs, sausage, plus all the usual cereals and bagels etc. The room had a k-cup coffee maker, microwave and small fridge, check out time was 12:00 which is also a nice bonus when you are not in a hurry to check out. Overall a great stay and no complaints, rates are reasonable, access from the freeway is easy and there are lots of restaurants within walking distance. We will definitely return and would highly recommend the Best Western Heritage Inn, less