Best Western Heritage Inn

On a road trip from San Diego to San Francisco, I stopped in at this Best Western to make a business call to a coaching client. Upon entering the reception area, the staff allowed me to sit and make my call. The call lasted 45 minutes. I returned to my vehicle, and completed my trip to San Francisco. I remembered, the next day, that I had forgotten my briefcase, laptop, and personal articles in the lobby of the hotel. With fear and trepidation I made the call to the hotel.A very pleasant lady’s voice answered the phone. Debra calmed me all the way down and let me know that she had all my possessions. She let me know her manager, Kavi Patel would call and arrange shipping my possessions to me. I am a motivational speaker, and all my intellectual property was on that laptop. Kavi was completely understanding, and made all the arrangements. Kavi listened with a sympathetic ear and assured me all would be fine. Thank you to you Kavi for your leadership your attitude towards humanity, I can see why your hotel operates so well. I pledge, to always stay at your establishment when I’m on that route. Thank you. less

Called in the morning for a room that night. Booked a room over the phone. On arrival I was greeted by Debra, and was told that my room was ready. Check in was a snap and the room was super. Breakfast was good with plenty of coffee to get me on the road. less

Worst hotel stay in 50 yrs. The location was extra daily driving. The noise, smell and cleanliness was appalling. My asthma was out of control for my entire trip. My future use of BW will depend on this review and your reply. My family living in Bakersfield could not belive we were put in the awful location. So I mostly stayed with a relative most of my 8 nights. Wow! less

The Best Western Heritage Inn is a good hotel to stay for a night while you are on your way to northern or southern destinations. The rooms are clean and quiet despite being close to the freeway and truck stops. This is not a destination hotel and it is pretty far from the Bakersfield sites and mountains. It is a great way station, particularly if you have had a long day driving and don't want to face the Grapevine going south or empty expanses at night going north. less

Conveniently located just off the I-5 - Cheap gas at Buttonwillow and Lost Hills - very clean and quiet - good breakfast - friendly staff. Good stopping point on a trip to LA or San Francisco. Local fast food and Indian/Mexican/steak house restaurants nearby. Located about 8 miles outside Bakersfield - Head to Dewars Ice cream parlor in Bakersfield - over 100 years old. The real deal. less