Best Western Heritage Inn

253 Trask Street, Bakersfield, California, 93314-9756, United States
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Best Western Heritage Inn

Conveniently located right off of Interstate 5, guests will not only enjoy the fine amenities of the Best Western Heritage Inn, but be minutes away from California State University.

Clean spacious rooms, complimentary continental breakfast a
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Pets not accepted
Check-in & Check out13:00:00 | 11:00:00
253 Trask Street, Bakersfield, California, 93314-9756, United States

Reviews of Best Western Heritage Inn

Traveller Overview:
4.0 Rating: 417 reviews
Excellent 39%
Very Good 34%
Average 13%
Poor 8%
Terrible 4%
Rating

dawnelisea, wrote review 03/01/2021

Rip off

Room was filthy, both landline phones did not work, mattress was collapsed had severe back pain upon waking up. All I had on my bed in January is two sheets in a very thin blanket apparently all their... more

Owner Response
kavi patel, General Manager at Best Western Heritage Inn, responded to this review
Dear guest, Thank you for staying with us. My team and I would like apologize for not exceeding your needs. We will do our very best to fix all mistakes found in your room as well as having our maintenance go through preventative maintenance procedures to ensure our future guests are not affected by the same occurrences. We are always looking for new ways to improve the quality of your stay, if there is anything you might have missed that must be inspected please do not hesitate to call and request. We hope you have a wonderful day and a happy new year ahead. Kavi Patel General Manager Best Western Heritage Inn
Rating

fastrackbuild, wrote review 08/12/2020

Nicely tucked away and safe

Freeway friendly with food gas and safety. Found this place by chance and return when working in the vicinity. Onsite laundry facility makes convenient for extended stays. Easy park & go for early m... more

Owner Response
kavi patel, General Manager at Best Western Heritage Inn, responded to this review
Dear guest, Thank you for staying with us! My team and I are very happy to hear you enjoyed your visit and the amenities we offer. We are constantly looking for new and exciting ways to improve the quality of your stay even during these unfortunate times. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a magnificent day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn
Rating

just4me916, wrote review 26/11/2020

Excellent

Great check-in experience. It was two days before thanksgiving and I was concerned because I had not made a reservation. I got there early enough, though, and was able to get a great room on the botto... more

Owner Response
kavi patel, General Manager at Best Western Heritage Inn, responded to this review
Dear guest, Thank you for staying with us! My team and I will do our very best to to make sure all our guests feel the same way. We are constantly looking for new ways to improve the quality of your stay. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a magnificent day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn
Rating

Kubie58, wrote review 19/11/2020

Great two night stay.

We were very pleased with our two night stay here back in early October. The service was great from check in to check out. In room coffee was premium brand. Breakfast bags were a pleasant surprise wit... more

Owner Response
kavi patel, General Manager at Best Western Heritage Inn, responded to this review
Dear guest, Thank you for staying with us! My team and I are very happy to hear you enjoyed your stay with us and will do our best to make sure all our guests feel the same way. We are constantly searching for new and exciting ways to improve the quality of your stay, if there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a fantastic day a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn
Rating

mikeS7619, wrote review 09/09/2020

basic hotel, close to I-5

Nothing flashy or fancy, your basic roadside motel. A decent, seemingly safe place to spend the night, especially with a police station nearby. Could use a good cleaning and pest control though. The f... more

Owner Response
kavi patel, General Manager at Best Western Heritage Inn, responded to this review
Dear guest, Thank you for staying with us. My team and I will do our best to fix our mistakes and make sure all our guests receive a fully functioning room prior to their arrival. We are constantly looking for new and exciting ways to improve the quality of your stay. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn