Clean and Welcoming
05/01/2019 Scenic08870197040, Redding, California
My daughter and I recently stayed here one night on our drive from Redding to San Diego. Situated along the I-5 corridor my husband and a couple other family members stayed here on their way from Ari... more
My daughter and I recently stayed here one night on our drive from Redding to San Diego. Situated along the I-5 corridor my husband and a couple other family members stayed here on their way from Arizona to Redding and said it was great. We took their advice and reserved a room for our trip as well. We arrived after dark and it was literally a welcome sight in the middle of nowhere! Well-lighted and seemingly secure parking lot for our U-Haul truck was reassuring. Check-in was a breeze. The lobby though small was clean and comfortable. Rooms were also clean and well-appointed with everything one would need for a good night's sleep. Beds were on the softer side, which was fine for us. The room also contained a small refrigerator and microwave. We had requested a room on the second floor away from the freeway so noise was not a problem. Breakfast the next morning included a variety of items...something for just about everyone's taste. Nothing fancy, but adequate. The staff refilled things as necessary and were attentive to people's requests and needs. My only suggestion would be to install an elevator to the second floor. My daughter had a really heavy suitcase and it was really a challenge to get it up the rocky stairs. An elevator would have been nice. Oh, and there is a nice IHOP restaurant next door which I think is open 24/7. We were hungry for dinner when we arrived so this was really convenient. less
kavi p, General Manager at Best Western Heritage Inn, responded to this review
Thank you for staying with us! My team and i are very happy to hear you enjoyed your stay and the service we offered. We will try our best to make sure all our guests receive the same level of cleanliness and service from our team. We are also constantly looking for new and exciting ways to please out guests, if there is anything we can do to make your next stay more enjoyable please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead!
Best Western Heritage inn