What a gem
08/04/2019 J2171GNjuliag, Walnut Creek
The standard to which all hotels should be held to. The cleanest and most comfortable Best Western I've ever stayed at (I'm Platinum BW...I stay at a lot). From the welcoming staff, to the over-stuf... more
The standard to which all hotels should be held to. The cleanest and most comfortable Best Western I've ever stayed at (I'm Platinum BW...I stay at a lot). From the welcoming staff, to the over-stuffed goody bag, to the door being held open for us (each time of entry to the lobby), comfy beds, to the fanatical cleanliness, this truly was a hotel/motel that the staff are proud of. Not the cheapest off the 5 freeway in Buttonwillow, but clean, very comfortable and safe (and pet friendly for $10/night more). Highly recommend. less
kavi p, General Manager at Best Western Heritage Inn, responded to this review
Thank you for staying with us! My team and I are very happy to hear you enjoyed our service, amenities, and staff during your stay. We have realized, after a long trial and error process, what our guests are expecting. We are glad that our hard work has paid off and our guests are returning the favor by leaving fantastic reviews. We will do our best to keep up the services provided and make sure all our guests feel just as comfortable when staying with us. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.
Best Western Heritage Inn