Best Western Heritage Inn

We enjoyed our one night stay at this Best Western - the staff were super accommodating and friendly. You couldn't ask for more - the smiles were infectious….Quiet location with a great breakfast buffet and they will even make some fresh pancakes for you with a smile… less

My daughter and I recently stayed here one night on our drive from Redding to San Diego. Situated along the I-5 corridor my husband and a couple other family members stayed here on their way from Arizona to Redding and said it was great. We took their advice and reserved a room for our trip as well. We arrived after dark and it was literally a welcome sight in the middle of nowhere! Well-lighted and seemingly secure parking lot for our U-Haul truck was reassuring. Check-in was a breeze. The lobby though small was clean and comfortable. Rooms were also clean and well-appointed with everything one would need for a good night's sleep. Beds were on the softer side, which was fine for us. The room also contained a small refrigerator and microwave. We had requested a room on the second floor away from the freeway so noise was not a problem. Breakfast the next morning included a variety of items...something for just about everyone's taste. Nothing fancy, but adequate. The staff refilled things as necessary and were attentive to people's requests and needs. My only suggestion would be to install an elevator to the second floor. My daughter had a really heavy suitcase and it was really a challenge to get it up the rocky stairs. An elevator would have been nice. Oh, and there is a nice IHOP restaurant next door which I think is open 24/7. We were hungry for dinner when we arrived so this was really convenient. less

It was clean enough for my family and I to sleep well. The beds could have been just a little more comfortable, but they were still great. Just a little stiff for my liking. The water pressure in the shower was on point and the bathroom was suitable. Coffee was really good. less

It’s a bit noisy right off the freeway. You will also have to navigate around a very long line of trucks waiting to fuel up. Hotel seems pretty safe. Staff very friendly and efficient on both check in and check out. Room was clean and had all the fixings. Would stay again. less

I checked in with my brother who has mental health issues. They could not have been more compassionate or understanding or helpful. Thank you Stephanie! After checking out and driving 3 hours I realized I left my wallet. Anna quickly located it and a manager folllowed up with details of the next day delivery. Just an incredible job that far surpassed my expectations under the circumstances. The room was also neat and clean. less