Best Western Heritage Inn

Typical Best Western freeway hotel and as usual a good experience. Clean rooms, comfy bed however they didn't have the real soft pillows but they were ok. The rooms have ceiling fans which is great for the desert heat. Breakfast was hot but is held in the lobby which is small. Good coffee. The front staff were terrific. less

This is the third time we’ve stayed here in 2 years, and it’s still a great place to stay, if you’re like us and don’t want to stay right in Bakersfield. It’s possible that my opinion is swayed by the chocolate mints at the checkin counter, and the warm soft delicious chocolate chip cookies...but I can’t be certain. The staff are always friendly, the rooms are always clean, the fridge and microwave work, good quality toiletries, lots of bed pillows, and comfy beds. The morning breakfast is also great, somehow feels a little fancy, a step up from the typical motel complimentary fare. There’s a Jack in the Box (never been there) and an IHOP within walking distance, along with the truck stop gas station. I can’t believe I’m saying this, but you can get a great salad at the IHOP, and the service there is great! Fast and clean. Love this little truck stop gem! less

The standard to which all hotels should be held to. The cleanest and most comfortable Best Western I've ever stayed at (I'm Platinum BW...I stay at a lot). From the welcoming staff, to the over-stuffed goody bag, to the door being held open for us (each time of entry to the lobby), comfy beds, to the fanatical cleanliness, this truly was a hotel/motel that the staff are proud of. Not the cheapest off the 5 freeway in Buttonwillow, but clean, very comfortable and safe (and pet friendly for $10/night more). Highly recommend. less

We always stay at Best Western Hotels as they are convenient, clean and good value. Traveling as Snowbirds now and stay at BWs coming and going to Phoenix. Would always recommend BWs for value and convenience. less

I pick this due to the location and convenience. Lots of parking space. Easy late check ins. However, they need to update their rooms. Carpets in most rooms are filthy. They use plug in air fresheners to mask the stench. If your room is next to the stairs and it’s raining. Be prepared to stay up all night. The rain hits the ac/ heater unit outside and it echoes into the room. You would think by now someone would have covered it or done something to fix this annoyance. My last visit I got barely any sleep and getting back on the road made it difficult to stay awake. Otherwise, it’s the perfect location off the 5 for a rest stop. less