Best Western Heritage Inn

Nothing flashy or fancy, your basic roadside motel. A decent, seemingly safe place to spend the night, especially with a police station nearby. Could use a good cleaning and pest control though. The frig didn't work to good but expect for a place like this. Lots of truck parking nearby. less

I give this hotel a 9/10 or an "A-". It was easy to find and east to access. However, when we got in, the young lady at the desk did not recognize that I am an Elite Reward Program Member. She thanked me for my continued loyalty after I brought it up. Still, that's a detail that's important to travelers like me who have plenty of options to choose from. Pros about this hotel are that the location is nice - right off I-5, and you don't get that creepy, near the highway and truck stops feeling. This hotel has an inviting exterior with a cute little water fountain thing out front. That's a nice touch. Be warned: the parking lot is not huge, and we struggled a bit with parking our minivan among the large construction trucks that were there. Parking should be a hassle-free, stress-free experience for guests. Guest services also were spot on. Hotel staff called our room to make sure it was clean, to our liking and check if there was anything we needed. I'm not sure if that practice is because of this pandemic, but that should be a regular business practice in the future. Well done! Cons were that the breakfast was in a lame, tacky paper bag with some cheap items in it. I know we're in the midst of a public health crisis, but some effort would have been nice. Also, there are very limited food options in the area. The last con was again the parking lot. It was not big enough to accommodate all the vehicles. less

Everything was fine. Room, was clean and quiet, My only complaint is that there aren't many dining options in the immediate area, although this not the fault of the hotel. I have stayed here twice this year, and would do so again, if passing through the area. less

My husband and I traveled with our two cats, moving 1300 miles. BW Heritage Inn was our first overnight stop and one of the few motels I could find in Bakersfield that accepts cats. I called the motel a couple of times to ask about the rooms and their suitability for feline guests (who tend to crawl under beds and behind furniture when scared). She answered my questions kindly and patiently, which I really appreciated. The motel is located right off of I-5, so it was a very convenient stop after an extremely long drive. The room was very clean and fresh, with basic furnishings, comfortable beds, and nice linens. This is a good choice for travelers wanting an overnight stop along I-5. less

Just needed a place off the freeway to stay one night while traveling from Northern CA to Southern CA. This is the perfect place. The staff were as friendly and as helpful as a staff at any luxury hotel (maybe even more so!). The first time we stayed here, they had a complimentary breakfast buffet, that was excellent. That alone was worth the (very reasonable) price of one night! less