Best Western Heritage Inn

If you like the sound of semi trucks all night, this is the place for you. The noise is terrible, the room was not that clean, the chemical smell in the room was horrible. The only positive, it's pet friendly and has a decent area for pets to go potty. A 9pm quiet time was interrupted at just before 10pm with an argument right outside our room. I am not likely to stay here again. less

We stayed here for one night while moving and we’re in need of a hotel that would allow two cats and this best western was super accommodating. We had a great meal at the Mexican restaurant right next door . The coffee in the lobby the next morning was very good. less

We were in Bakersfield for a state cheer competition. I drove 5 hours with a car full of girls and arrived around 12:30am. I was exhausted to say the least. I walked in the lobby of the hotel to check in. The smell was horrendous. I was hoping the rooms were a lot better than the lobby, so I continued to check in. He was asking me how many kids I had with me and their ages. He wanted to make sure he charged me for any additional kid I had; at that time I didn’t realize he charged me for one less kid. As we were unloading and walking to the room, he ran across the parking lot to tell me I gave him the wrong amount of people and he needed to charge me more. “Ok well I don’t care what you charge me. I’m exhausted and need to get these girls to bed”. It’s now 1am! We entered the hotel room to see dirt or something all over one of the beds. I called to the desk to bring clean blankets and sheets. When he came he asked to see the bed. I showed him and asked for new sheets and blanket to replace the ones that were currently on the beds. He gave us this small gross blanket and said we would need to wait until tomorrow to get our sheets changed. Seriously??!! We fortunately found another hotel and left that place as quickly as possible. I have to admit, I’m so surprised the reviews are decent. This was one of the worst hotel experiences I’ve had in a long time. less

Excellent rooms with quality linen,s the staff met and exceeded expectations, and the freshness and quality of breakfast was beyond the norm of hotel offerings, an easy off ramp location makes this one of our best choices on trip up I-5 less

This is a perfect place to stay for a restful night after a long drive on CA5. Friendly staff and comfortable rooms at a modest price. No problems at all during our stay and we will definitely return. less