Best Western Heritage Inn

1420 E Monte Vista Avenue, Vacaville, California, 95688, United States
based on 346 reviews Trip Advisor Logo
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Best Western Heritage Inn

Welcome to Best Western Heritage Inn! All of our rooms offer a mini refrigerator and microwave for your convenience. Our location is within walking distance of a convenience store as well as five restaurants. The amazing Napa Valley Wineries are the show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
1420 E Monte Vista Avenue, Vacaville, California, 95688, United States

Reviews of Best Western Heritage Inn

Traveller Overview:
3.5 Rating: 346 reviews
Excellent 27%
Very Good 28%
Average 18%
Poor 8%
Terrible 17%
Rating

Companionvalentines, wrote review 20/02/2021

worst hotel that best western has

stay away and cancel your stay if you can. too noisy and rude staff. After the person had a third “visitor” and we could hear everything we decided to check out at midnight and was denied a full refun... more

Rating

jonathanbX2568QV, wrote review 20/02/2021

Worst Best Western and Hotel Around Stay Away

We were wanting to get away for Valentine’s day. We arrived and encountered a very rude Hostess which threatened to not honor a reservation because I voiced my dissatisfaction with the hotel. We were ... more

Rating

scottQ3648VB, wrote review 18/02/2021

Little things

The room was roomy, the shower was hot, everything worked. Wish they'd call the cops on the trash fighting in the parking lot and 2nd floor. Employees were always friendly. Room could of used some deo... more

Rating

190celestem, wrote review 25/09/2020

Good quality

Nice, clean, comfortable room. Fridge and microwave in our room. The room was spacious. It had 3 nightlights going to the bathroom that automatically came on when you walked into the room. It was anno... more

Owner Response
Kimberly Bailey, General Manager at Best Western Heritage Inn, responded to this review
Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 7074488455. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Kimberly Bailey General Manager Best Western Heritage Inn
Rating

tfw25, wrote review 13/08/2020

Great Service

My stay here has been amazing. The room is perfect and clean has everything I needed! The service I recurve from the man at the front desk has been phenomenal. He's answered questions and helped find ... more

Owner Response
Kimberly Bailey, General Manager at Best Western Heritage Inn, responded to this review
Hello , We are so excited to hear that you had a great stay. We love hearing all the good comments. Thank you for your business and we hope to see you again soon.