Best Western Heritage Inn

Ants, hair, and a filthy room. Pool is also not open this time of year. They changed our room and offered a huge discount but only took the tax off. You can hear any convo outside of your room, and definitely the freeway. Gap in the door where you can see outside and bug can come in. I would definitely not recommend staying here. Ceaser was very friendly. less

The motel itself is an older motel, but it is clean and although next to the freeway, relatively quiet. The breakfast choice (while limited) was good. It's easily accessed from the freeway and has a restaurant across the street and a Panda Express next door. The staff were pleasant and friendly, very helpful. less

Had the three queen bed suite. The room was ok...needs a lot of updates. I think the price for what we got was pretty steep. A lot of noise from the freeway. Check in was a Nightmare...long line and wait. Only one person at desk. Finally got keys only to find out they had to be returned As they didn’t work. Another long wait. Not a welcoming situation 🥴 My rewards number was never applied at check in, I had to look it up, snapshot it on my IPad and take it to the office ( where no one ever is at desk besides checkin and checkout time) Keep an eye on that if you are a rewards member. The pool was nasty and full of leaves and a lot of mosquitos around. The breakfast here was subpar for a Bestwestern; there was a sign that their shipment didn’t come in. The French Toast was hard and stale according to another guest, we opted for the breakfast burrito by El Monterey that was in the fridge there. The beds were decent for a few nights, the pillows OK. The shower was very hard to turn on and not very warm. There was mold in there also. Asked for express checkout, will see how that goes as we are leaving tomorrow morning. I don’t think, for the price, that I would stay here again. less

If you're looking for a hotel that is close to the freeway, this is a good hotel. If you're looking for a hotel that makes you feel like you're actually ON the freeway, even better! This place is loud. You can hear the cars whizzing by at all times. The vent in the bathroom must just go straight up to the roof because it's insane in there. This hotel does NOT have conditioner. It wasn't in the room and when I asked at the front desk, they said they didn't have any. I find this strange. The breakfast was great. The bed was older, but comfortable. The room was clean and spacious. I only stayed here because my preferred hotel for this particular trip was booked. While it wasn't hideous, I doubt I'll be returning. less

not good noisy, staff were not very courteous not rude but did not seem to be trained or very polite. Also the room has a funny odor and it was noisy. I saw food spill on the ground, not clean on the outside less