Best Western Heritage Inn

1420 E Monte Vista Avenue, Vacaville, California, 95688, United States
based on 341 reviews Trip Advisor Logo
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Best Western Heritage Inn

Welcome to Best Western Heritage Inn! All of our rooms offer a mini refrigerator and microwave for your convenience. Our location is within walking distance of a convenience store as well as five restaurants. The amazing Napa Valley Wineries are th show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Heritage Inn

Traveller Overview:
3.5 Rating: 341 reviews
Excellent 27%
Very Good 29%
Average 18%
Poor 8%
Terrible 16%
Rating

dhicks2020, wrote review 07/07/2020

Worst Best Western!

This is an older property and had many service and customer service issues. Had to wait 30 minutes for someone to help us check in because the desk was not manned. Housekeeping did not service our roo... more

Rating

ruthbrandi0309, wrote review 22/06/2020

Great

Cleanest rooms, best customer service and overall great location to other stores I will always choose this place to stay about any other in this town staying somewhere else that has the same cleanline... more

Rating

A5288MBandrewb, wrote review 12/06/2020

Nice place

Needed a place to sleep while visiting friends. This was perfect. Quiet, great location, clean. Right down the street from where my friends lived. Very convenient, Didn't need them, but lots of great ... more

Owner Response
Vacaville_BW, Front Office Manager at Best Western Heritage Inn, responded to this review
Thank you for choosing best western! We appreciate the feedback and hope to see you again!
Rating

F2554LGgarys, wrote review 30/03/2020

Skip This Hotel!

Paper thin walls, latch on window was broken, ants in the shower, could see daylight under entry door, coffee maker was missing basket, $30 dog fee, freeway noise. Don't stay here, save your hard earn... more

Owner Response
Vacaville_BW, Front Office Manager at Best Western Heritage Inn, responded to this review
Hello, We are sorry to hear that your stay was not satisfactory. We apologize for any inconveniences that we may have caused you. We thank you for your business and hope you continue to stay with Best Western
Rating

kimva707, wrote review 09/03/2020

Relaxing

The overall stay was nice. Nice friendly front desk, very comfortable be and pillows. My only complaint was not having bath towels only hand and wash cloths but I made it work. The parking was rough b... more

Owner Response
Vacaville_BW, Front Office Manager at Best Western Heritage Inn, responded to this review
Hello, We are happy to hear that you enjoyed your stay. We are saddened that you were not given any towels and we apologize for that. We are very grateful for your business and hope that we will see you on your next trip to the Vacaville area.