Best Western Heritage Inn

1420 E Monte Vista Avenue, Vacaville, California, 95688, United States
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Best Western Heritage Inn

Welcome to Best Western Heritage Inn!

The amazing Napa Valley Wineries are the reason many guests stay at our Vacaville hotel, but there are many other sights to be seen, too. Our location, right off the freeway, makes commutes easy.
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Heritage Inn

Traveller Overview:
3.5 Rating: 335 reviews
Excellent 27%
Very Good 29%
Average 18%
Poor 8%
Terrible 16%
Rating

c m, wrote review 20/01/2020

THIS IS A GREAT HOTEL WITH GREAT PEOPLE

I was not going to stay at this hotel due to some bad reviews.But they have it wrong.This is a great hotel with a great staff.Rooms are very clean.The staff is willing to do whatever to make your stay... more

Owner Response
Vacaville_BW, Manager at Best Western Heritage Inn, responded to this review
Hello, We are so excited to hear that you had a wonderful experience. We appreciate your feedback. We take pride in our work and we enjoy going the extra mile for our guests. We thank you for your business and hope to see you again on your next trip to the Vacaville area.
Rating

Cadin132, wrote review 07/01/2020

Definitely thinking about going back

The people at the counter were friendly and made it quick to check in and out, the room was a lot bigger than I expected, it was clean and the decor was cute too and it wasn't overly priced either..... more

Owner Response
Vacaville_BW, Front Office Manager at Best Western Heritage Inn, responded to this review
Hello, We are excited to hear that you enjoyed your stay. We thank you for your business and hope to see you again soon.
Rating

Betsy F, wrote review 05/01/2020

A Hidden Secret

Great staff throughout the stay from check in to check out for this this easy to find hotel ..Many town activities close by. Breakfast area kept very presentable and restocked. Will stay once again ... more

Owner Response
Vacaville_BW, Front Office Manager at Best Western Heritage Inn, responded to this review
Hello, We are so excited to hear all the wonderful comments about your stay. We thank you for your business and we look forward to serving your hospitality needs the next time you are in the area.
Rating

stevetA7593XH, wrote review 16/12/2019

Old motel

Don’t stay at this motel it’s very older motel turned into a best western. Best western should have higher standards when letting a motel into their chain. They need to at least have some one go out t... more

Owner Response
Vacaville_BW, Manager at Best Western Heritage Inn, responded to this review
Hello, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We apologize for any inconvenience that you have encountered. Thank you for your business and we hope that you will continue to stay with Best Western.
Rating

Mithra, wrote review 30/11/2019

Aging not so gracefully.

This review is in two pieces. First the people here are great and helpful. That said the property itself is aging but not gracefully. PART 2 1 It is too close to the freeway for the amount of sound ... more

Owner Response
Vacaville_BW, Manager at Best Western Heritage Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We apologize for any inconvenience that we may have caused you. We hope that you will continue to stay with Best Western.