Best Western Heritage Inn

had a horrible stay! when you call ahead to make sure your room is a NON SMOKING room ..and you get there and suffer all night with allergies and asthma 😷..cause they lied. DISAPPOINTING..never again! Ok..I will say they tried..came and put a towel over the vent..ran an Ion machine and said sorry.0_o . I asked to move..nothing available..asked for a refund..nothing available. shame on you Best Western 😞 less

For the price, it more than met my expectations. It is an open to the elements but well kept up. A friendly staff. It seems the pool may have been open (outside) because they were cleaning. They had a computer in the lobby for those who had business to do. The rooms were spacious. It had a stuffed chair. It had a table. A lot of power outlets in th The noise was a little higher since it was next to the freeway. Still, there were so many choices for food (the old name for this area was hamburger hill). If want a more expensive dinner than you can either drive or walk 20 minutes over the nearby bridge you have some more expensive restaurants. Nut Tree which is only 10 minutes away walking has some shops and e room which can be trying at an older hotel. The shower heated up real fast which is rare in an older hotel. It had two sinks and a bath. I would consider it more a suite. It had also what looked like new carpeting (did need to be stretched) The breakfast was great. There were also M&M cookies as well. The water can be loud but expected in the older hotels. a nice gourmet ice cream place. I did have an issue but the front desk took care of it immediately. less

room next to me were smokers they smoked in front of the no smoking sign they were also long term stay with barking dogs stay left windows unlocked and at 3am someone broke in don't the house keepers check for locked widows. house keeper knocked on my door at 7am what the hell there was a dog biscuit on floor behind the chair less

My husband and I spent 2 nights here while visiting family. We had requested a ground floor room if available. When we checked in late in the day, it wasn't available, but we got one the next day. So, we stayed in 2 rooms. Both were very clean. We had a king size bed in both rooms. Rooms are a nice size. Carpet looked new. We were pleased. Staff was very friendly. We will definitely stay here again. less

I came in around 1am and the guy at the front desk was excellent. I was really tired and had drove a long distance. They made me feel like I was at home. I appreciate everything and I will be returning. less