Best Western Heritage Inn - Chico

25 Heritage Ln, Chico, California, 95926-1368, United States
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Best Western Heritage Inn - Chico

Experience the best of Chico, California, including Cal State University Chico, the Silver Dollar Speedway and Bidwell Park, at this pet-friendly hotel.

Situated in northern Californias Sacramento Valley, the Best Western Heritage Inn - Chic show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Heritage Inn - Chico

Traveller Overview:
3.5 Rating: 432 reviews
Excellent 29%
Very Good 32%
Average 19%
Poor 9%
Terrible 9%
Rating

martimad2019, wrote review 03/12/2019

Clean and confortabe at a good rate

The hotel and room were clean and well appointed. Staff was friendly, efficient and welcoming. Conveniently located. A great place to stay in the Chico area at a reasonable rate. Will definitely s... more

Rating

BigdaddyTed, wrote review 26/11/2019

the Hotel was ok

THE room was not ADA i was not able to move around in the room with out hiting the well Not happy the price was to much for that hotel $206.00 Not happy i will not be coming back unless the price is ... more

Owner Response
Jenny K, General Manager at Best Western Heritage Inn - Chico, responded to this review
Dear Bigdaddy Ted Thank you for taking the time to review your recent stay at the Best Western Heritage Inn-Chico. I am so sorry to hear that our ADA room did not meet your expectations. It is an over sized room with a roll in shower for the convenience of those in a wheelchair. We do hope that you will give us another try the next time you are in the chico area Thank you again for staying with us!!
Rating

andrewyongk, wrote review 25/11/2019

Good little spot in the center of things (for us).

Great location for me and my buddy when visiting friends in Chico. Lots of things around to do, eat and shop but we used it as a 'home base' while visiting a friend. Shower was the highlight as once... more

Rating

Kemp M, wrote review 20/11/2019

Best Bet in Chico!

Unlikely that you will find better accomodations or a more amenable staff at any other property in Chico for the price point! Extremely convenient to quality dining alternatives and highway access. Pr... more

Owner Response
Jenny K, General Manager at Best Western Heritage Inn - Chico, responded to this review
Dear Kemp M Thank you for taking the time to review your recent stay at the Best Western Heritage Inn Chico. We are so excited to hear that you enjoyed your stay with us and that the cookies met your approval! Can't wait to see you the next time you are in town Thanks again!!
Rating

DodieCaldwell, wrote review 11/11/2019

Three nights of hell

The bed was lumpy, water never got hot, food was cold need I say more. NEVER ever going back there again. Over priced and I had three rooms for family and they all have the same complaints. I norm... more

Owner Response
Jenny K, General Manager at Best Western Heritage Inn - Chico, responded to this review
Dear DodieCaldwell, Thank you for taking the time to review your recent stay at the Best Western Heritage Inn Chico. On behalf of myself and my entire team I would like to apologize for not meeting your expectations. I have reported your issues to the appropriate department heads and we will be addressing them promptly. We hope that you will give us another opportunity the next time you are in the area.