Great breakfast and spacious rooms!
29/07/2018 Lovemedoodle, Fair Oaks, California
My husband, two daughters and I stayed here for one night. The staff is super helpful and kind. We liked that rooms were so spacious and in the heat of July we were able to cool the room to 68 all nig... more
My husband, two daughters and I stayed here for one night. The staff is super helpful and kind. We liked that rooms were so spacious and in the heat of July we were able to cool the room to 68 all night! What a treat!
The breakfast in the morning was incredible, waffles, eggs, sausage and much more! My baby had me up at 5am and Denah the breakfast worker was so accommodating. She saw my hands were busy with my baby so she served my 8 year old a waffle, juice, whatever she wanted. She was above and beyond with her help and service.
The only reason I didn’t give this place 5 stars is because of the location. less
Jenny K, General Manager at Best Western Heritage Inn - Chico, responded to this review
Thank you for taking the time to leave us such a beautiful review. Most people don't bother to leave reviews about positive experiences un-incentivezed, and that's what makes this so special! It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do visit us again