Best Western Haven Glebe

196 Glebe Pt Road, Glebe, 2037, Australia
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Best Western Haven Glebe

Stay at this unique boutique hotel in the cosmopolitan inner city suburb of Glebe, is just a five minute drive, 10 minutes by bus/light rail ride to the Sydney CBD & Darling Harbour and features 56 lifestyle hotel rooms designed for the savvy urban t show more

Pets not accepted
Check-in & Check out14:00:00 | 10:00:00

Reviews of Best Western Haven Glebe

Traveller Overview:
4.0 Rating: 154 reviews
Excellent 30%
Very Good 40%
Average 13%
Poor 7%
Terrible 7%
Rating

DayTrip643499, wrote review 30/07/2020

Quick, easy and pleasant

I made my booking very last minute, which was no hassle. Upon arrival I was promptly checked in and given an upgraded room. The room was clean and nice, and my stay overall was very pleasant. The expr... more

Owner Response
Alpha Shrestha, Guest Services / Front Office at Best Western Haven Glebe, responded to this review
Dear DayTrip643499, Thank you for taking time to share your wonderful review for the Haven! I am thrilled to know that you were happy with the upgrade and had a pleasant stay with us. Providing guest with exceptional experience is paramount at the Haven. This illustrates our continuous effort has been recognised. Thank you again for your honest and valued feedback. We look forward to welcoming you back soon. Sincerely, Alpha Shrestha Guest Relations Supervisor Best Western Haven Glebe
Rating

Flyer422975, wrote review 14/06/2020

Great location,cheap enough

Great location,easy to find the only problems I had was water pressure and no room service for fresh towels and toilet paper daily ,had to get fresh towels from reception every time we wanted to showe... more

Owner Response
alphashrestha, Guest Relations Supervisor at Best Western Haven Glebe, responded to this review
Dear Guest, Thank you for taking time to write the review for the Haven! Whilst we are delighted you like the location, we are extremely sorry, you had issue with the water pressure and in room amenities. Due to the ongoing concern over the health and safety of our guests and associates, we have changes in our housekeeping procedure. We have made in room amenities “low touch” or even contact less. In room amenities are now for single use only and can be refilled upon request. Your feedback has been taken on board and we will retrain our staff as we can assure you our guest experience is paramount. Moving forward, we have made new procedures to ensure these information were provided prior to and upon check in for better guest experience. Again, I am very sorry for the inconvenience caused during your stay and thank you for your honest and valued feedback. We look forward to welcoming you back again soon. Sincerely, Alpha Shrestha Guest Relations Supervisor Best Western Haven Glebe
Rating

Sallymagpie, wrote review 18/02/2020

Good location, average amenity

This suburban hotel was a little disappointing - a bit cramped and drab. Very clean and everything worked, and very friendly staff. Located in the northern part of Glebe, it's in walking distance of l... more

Rating

Kim7351, wrote review 28/01/2020

NIce and Cozy Hotel

Stayed in the Best Western Haven Glebe for 6 days. The hotel is located in a peaceful neighbourhood close to the Light Rail Station - Glebe. With the Light Rail, you can go Fish Market, Darling Harbou... more

Rating

articleV, wrote review 18/01/2020

Modern, convenient, great staff

We came to Sydney from the US for a 20-day Holland-America cruise, and wanted to spend a few nights in the city before sailing. Location, moderate price, up-to-date, and clean were our priorities. Th... more