The best Best Western I have EVER stayed at!
08/12/2018 ModernWanderers, Connecticut
I'm going to be honest -- I was a little hesitant at first about all the online reviews suggesting this hotel (in Hartford!) was worth almost 5 stars across various rating sites ... but I'm definitely... more
I'm going to be honest -- I was a little hesitant at first about all the online reviews suggesting this hotel (in Hartford!) was worth almost 5 stars across various rating sites ... but I'm definitely giving it 5 stars!
The staff were fantastic -- friendly, with big welcoming smiles. I felt genuinely cared for as a guest both upon check-in and again at check-out (in my experience this certainly doesn't happen at all chain hotels). I also received a free upgrade (to an Executive suite -- which was almost bigger than my apartment!) upon arrival -- completely unexpected and totally made my stay.
On top of that, the fitness center is AMAZING (new equipment, big and airy) and the breakfast without question was the best I have ever had at a BW or similar chain hotel. Seriously mind-blowing the huge array on offer!
I also slept incredibly well -- the quiet is very quiet.
Oh, and the shower? The best I have perhaps ever had in my ENTIRE life. Wow. I could have stayed in there for hours! The only issue I had with my entire stay was that the cold tap in my bathroom sink would not turn off properly, and it kept flooding the bench area.
Everything else was fantastic. I was in the area for a meeting at a local school, and I actually live in CT, so I don't know if I'll be staying in the area again, but if I do ... I will 100% stay here. less
Lindsey S, General Manager at Best Western Hartford Hotel & Suites, responded to this review
Wow that is some review thank you so much for taking the time. We do our best to ensure every stay is the best and I am so happy we were able to deliver this to you. Thank you again and if you are in the area we cannot wait to welcome you again!