Would recommend to anyone
17/11/2016 stephalfano7, Warren, Rhode Island
I must say, this might have been the best hotel I've ever stayed in for that price. I had called different hotels in the area that had plenty of availability online, but they needed a credit card to b... more
I must say, this might have been the best hotel I've ever stayed in for that price. I had called different hotels in the area that had plenty of availability online, but they needed a credit card to book a room, but when I called three other locations they all told me they were completely booked, & it must be incorrect online... It was a very late night for me & I was two hours from home. Finally, I find this hotel & had a very pleasant conversation with the front desk clerk Ornela who assured me a room & I was also able to pay in cash as I did not have a card on me. Not only was Ornela EXTREMLY patient and kind (as it was 3am) but she even made sure I had a room right near the stairs to outside as she knew I was a smoker, she took the extra step to do that without me even asking.
The hotel was very clean, spotless actually & the rooms was surprisingly well stocked with fridge & microwave. also, one of the most comfortable beds I've ever slept on!
Thank you so much for a great clean stay, & an excellent staff !! less
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review
Thank you for visiting the Best Western Hartford Hotel & Suites. I am very pleased to hear that our team exceeded your expectation and will ensure to let Ornela know of your compliments! We are very pleased to be of service. We are looking forward to the next visit.