18/03/2019 601debbieh, Acushnet, Massachusetts
We stayed at this Best Western while we were in Harrisburg for the Keystone Nationals. Upon check-in there were two people at the front desk and they were super nice and helpful. The lobby area is sm... more
We stayed at this Best Western while we were in Harrisburg for the Keystone Nationals. Upon check-in there were two people at the front desk and they were super nice and helpful. The lobby area is small but that was fine. To the right as you enter was a small breakfast area. Typical free breakfast that most chains offer. I would have liked to see the waffle station with the rest of the breakfast but instead it was on the opposite side of the lobby, so it was easy to miss.
We had room 307. It was a nice location facing the parking lot and not far from the elevator. The bathroom was immediately to the right upon entry. It was smaller than most hotel bathrooms but it was still a good size. It was very clean and had plenty of clean towels.
We had two queen beds, microwave, fridge, dresser, flat screen tv, desk, desk chair, night stand, comfy chair and ottoman. There was no closet but instead there was a wardrobe with a iron, ironing board, shelf, and hangers/clothes rod. It worked just as well as having a closet. There was a lamp on the night stand and on the desk which had outlets. Plenty of outlets for charging electronics. The room was very clean but the desk did show some wear. I would have liked better lighting as well; the room just seemed very dim to me.
I was happy with our stay and if I were to be in the area again I wouldn’t hesitate to stay at this Best Western.
Also, prior to our stay I had called twice with a couple of questions. Both times the people I spoke with were polite, friendly, and helpful.
hotelbwhbg, Guest Relations Manager at Best Western Harrisburg/Hershey Hotel, responded to this review
Thank you very much for your review! We are happy to hear that you have enjoyed your stay with us and that our staff was friendly and helpful to you. We thank you for staying with us and hope you choose to stay with us again!