Best Western Harbour Pointe Lakefront

"We had a wonderful stay here and the hotel was very clean. They were very responsive with our requests. I would not hesitate to stay here again or recommend staying here to anyone. We were waterfront and the view was amazing!" less

This property is exceedingly well maintained! It is located on the water with great views (not all rooms). The lobby, exterior and rooms were clean, well maintained and the decor was excellent. The staff were all friendly and engaging, very professional - gave us great recommendations for local food. We experienced their complimentary breakfast and the selection, quality and dining area were all great. Typically we stay at Marriott (platinum level) and this BW property definitely exceeds what we have come to expect for accommodations. Excellent value!!! less

We choose a lower floor room with lake views. There's a few hundred feet between the building and the water, so lots of green space to run around on. A huge breakfast area and it's included (double check as things may have changed). There are lots of crazy bugs that fly in the summer in the UP, so be ready. Close by to shopping and ferry. less

Beautiful view of the lake! Lots of bugs everywhere, but it was that time of year! The bed was way too hard for me, but my husband was okay with it. The layout of the hotel grounds was very nice and the breakfast was well done. The staff was very helpful in getting us set up with the ferry to Mackinac Island and also the carriage tour on the island. We enjoyed our stay at this Best Western and would definitely recommend it. less

Stayed here as part of a bus tour. Took all of 5 minutes for hotel staff to get bags of the coach and into rooms. \ Rooms were newly redecorated, clean, spacious with microwave, fridge, coffee pot and balcony. Only issue was hearing people above or next door run the showers every morning, Sound proofing would help. Coffee in the room but no tea bags. But front desk indicated to me just to take extras from breakfast room. Some people with walking challenges enjoyed the golf cart ride up to the breakfast room each morning. But the breakfast fare was mediocre- especially eggs and sausage meat. Was short of sitting space the morning it rained and gazebo area was drenched and 2 bus tours trying to eat at the same time. Outdoor pool heated as well as indoor. The midges were a real problem. Could not open the balcony door because they even came through the screen. Too bad that there is not a place where guests could get a drink at night or even a full service restaurant. Also they need to offer green friendly towel options. No need to replace a towel unless guests ask. Do as many hotels now do and let people leave a card on the bed if no towel replacement is needed . We all need to be environmentally aware. less