Best Western Harbour Pointe Lakefront

Our stay at this Best Western far exceeded our expectations. Everyone we had dealings with was super nice and helpful. They seemed genuinely happy to have us as guests. Lucas was especially helpful at check in and with a couple of special requests that we had. We stayed in a recently renovated suite in the Ontario building. It had a great view of Lake Huron and was very clean and updated. Even the sofa bed my daughter slept on was nice. We really enjoyed the nightly fire pit and (free) marshmallow roast. It was indicative of the overall level of hospitality at this hotel. The flowers and trees on the property were beautiful, and we liked looking at them during the somewhat long walk from our building to the office. For folks who didn't want to walk, there was a (free) shuttle that seemed to run continuously from the various buildings to the office at breakfast time. The driver was really friendly too. Overall, we don't have a bad word to say about this hotel and would make a point to stay here again if we were in the area. less

The front-desk staff were so friendly and professional upon check-in and check-out, and also provided excellent service and help in getting us discounted ferry tickets to Mackinac Island. Our family enjoyed a spacious two bed balcony room overlooking the bay, and the room and bathroom were so clean, and the beds very comfortable. Bathroom amenities include shampoo, conditioner and soaps. We would definitely recommend this hotel to others! less

We stayed 3 nights here with a bus tour of the Upper Peninsula. We enjoyed the clean, spacious rooms, lake views, resort feel and tasty breakfast. The staff was very friendly and accommodating. The nightly bonfire/marshmallow roasting was an added bonus. It was a great opportunity to visit with other guests from all over the country, and Canada too. less

I wouldn't normally give 5 stars to this type of hotel (3-star property), but we had a very nice stay. The staff was very friendly and helpful. Our room was clean and comfortable, with decent-sized bathroom, separate sitting area, balcony, and small fridge/microwave. There were five of us, so we reserved a larger room with 2 queens and a pull-out sofa and the room was substantially larger than normal and fit us very nicely. It's located within easy walking distance of the Mackinac ferries, so we didn't have to pay for parking. Breakfast was well above average and they had three people just taking care of the breakfast area and they were amazing workers (2 appeared to be teenagers who were really focused, excellent workers - my compliments to them). Our visit was very nice and made better by our stay at this establishment. Note - there were several bus tour groups that stayed there, which made breakfast a little busy at times, but they handled it well. less

Really liked the look and ambiance at the Hotel. Has a Resort feel to it. Rooms were great and staff very helpful and friendly. Only stayed one night so not able to take advantage of the pool and hot tub but the kids seemed to be enjoying it. Breakfast was good and WiFi fast. A longer stay is recommended. less