Best Western Hanford Inn

I stayed in room 201 it was a very nice set up very clean and upgraded rooms for a fair price and breakfast was included the staff was amazing really give them a 5 star made me feel like I was at home. Thank you Hanford BW less

We showed up at 10 am and tried to check in early before heading to the Kelly Slater wave. They didn’t have a room ready, so no problem. We got ready in our car, asked if we could leave the car there, and then explained we wouldn’t be back until very late because we were going to a concert. They assured us we could check in. Unfortunately, our bank declined our cc because we were traveling. The hotel called us at 10 pm and left a message, which I did not receive as we were at the concert. Showed up at 11 pm and he had given our room away. We were drunk (Ubering around), and had no where to stay. The next closest hotel with a room was 30 minutes away. The front desk person is really a very bad person in my opinion, to leave three people stranded. I’m so upset after having been so nice with them and explaining our situation and trying to check in early. They really put us in a horrible and unsafe position. less

I am a Diamond Rewards member at Best Western and stay over 30 nights a year at BWs. This BW is the ONLY one where I have been treated so arrogantly, Rai was not just completely unhelpful, he was hostile. I asked for a noon checkout instead of 11 AM because I am handicapped and was in a mobility-accessible room and needed a little extra time. Rai just sneered at me and said no! I said that if I left at noon he'd still have 3 hours to clean my room for the next desk. He didn't even answer. I think his father owns the hotel which would explain how he can get away acting so mean. less

We arrived and the young man at the counter seemed terribly bothered by us being there, let alone having to check us in. We had recently made a reservation online. He asked if I had a rewards number and I told him that I thought I did but wasn’t sure how to access it. He did not acknowledge me saying that. I was hoping he would help me find my rewards number but that did not happen. The location is right off the freeway and near a train track so you hear trucks and trains going by constantly. Not the best location in general, there are transients and the overall area just seems sketchy. The walls are thin so you can hear when neighbors walk or turn on water. They offer a breakfast in the morning but unfortunately it doesn’t start until 6 am, so we didn’t get to check it out. Close to restaurants and shopping though. less

Clean rooms in a scary part of town. Old hotel. Make sure you get out at 11:00 or before. Trashy parking lot. Committed I could have a 1:00 checkout but then, with a completely empty hotel, was told, and reminded, to get out at 11 am. Wouldn’t want to go out at night less