Very pleasant staff and perfect accomodation!
26/12/2017 Hikingrocks, Port Elgin, Canada
We had stayed here before and note that they have made VERY positive changes! We booked this hotel a month before Christmas Eve and although they do not provide e-mail confirmation, I did get a confi... more
We had stayed here before and note that they have made VERY positive changes! We booked this hotel a month before Christmas Eve and although they do not provide e-mail confirmation, I did get a confirmation number and they called me approximately 1 week before to confirm, nice touch! The room was spacious, clean and just what we needed for our one night stay. Plenty of bathroom accessories, bed was extremely comfortable and SO clean! Most impressive was the staff! The gentleman at the front desk was SO pleasant and helpful. He was the one that also called me a week before to confirm. I like that we can deal directly with the hotel for reservations, much more personal. He explained the Christmas hours and procedures in great detail, explained that there would be no breakfast Christmas morning...understandably! We have had their breakfast before and it was very good. He offered us granola bars and other snacks, which we graciously declined as we were heading out for a huge Christmas meal. He even escorted me to the door and held it open on my way out. We were VERY happy with everything! less
Eddie M, Public Relations Manager at Best Western Halton Hills, responded to this review
Thank you for taking the time to share your feedback Hikingrocks,
We are delighted that you found our accommodations and services excellent during your recent visit at our newly renovated Hotel. We are grateful for your kind words.
We look forward to being your hosts the next time you are in the Georgetown area.