Best Western Premier Collection

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Make yourself at home in Manchester.

The Best Western Hallmark Hotel Manchester Willowbank is perched on the outskirts of Manchester city centre, minutes from motorway networks and within easy reach of the airport. In a truly cosmopolitan district of Manchester, this friendly hotel boasts good public transport links, charming rooms and excellent value for money.

Whether you're staying overnight after a gig at the arena, or spending the weekend away from home as your team visits Old Trafford or the Ethiad, this hotel is the perfect base.

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340 Wilmslow Road
Greater Manchester
M14 6AF
For enquiries or to make a reservation please call 0844 387 6216*


2016 dinner inclusive rates offer a £25 per person à la carte allowance
Bars, Free WIFI, Golf Nearby, Pets Allowed, Restaurants, Twenty Four Hour Service, No Lift
Free internet available throughout the hotel
There is charged parking available onsite.
Pets: Accepted Bedrooms only. £10 per pet per night.
Check-in & Check-out
14:00 | 11:00
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Rooms & Rates


Dining and Bars

Alan has 'grown up' with this hotel group and now enjoys his position as Head Chef at the Best Western Hallmark Hotel Manchester Willow Bank. His passion for creating new, exciting and fresh dishes can often by sampled on the hotel's specials menu.

Chef Alan Selbie



Our restaurant is Roman styled, with traditional home cooked cuisine, exciting modern dishes and lite-bites served in a relaxed environment.

Opening hours

Breakfast: 07:00 - 09:30
Dinner: 18:30 - 21:30
Weekend times may vary

Enigma Bar

Themed on Manchester's greats, our Enigma Bar is decorated in the same library style as our restaurant and boasts ornate ceilings and traditional coving. You'll enjoy a friendly atmosphere when you join us for a drink.

Opening hours

Weekend times may vary


We really will treat you like royalty here in Manchester, with ornate hand-carved thrones available on request!


Wedding service and reception venue

Any conceivable type of entertainment can be enjoyed on your big night, from Pipers, DJs and duos to steel bands and table magicians.


From extravagant 5 course menus to relaxed 2 course meals, we'll cater for all tastes and create a truly bespoke celebration!


Registry office:
Manchester City Council
Heron House, 47 Lloyd Street Manchester, M2 5LE
0161 234 5555

For any enquiries please call Emily Nunn on 0161 2240461

Location and Attractions

Getting there.

Sat nav users: type M14 6AF

Send to Tom Tom

Nearest motorway: M60, J5, 2.00 miles
Nearest train station: Piccadilly, 3.00 miles
Nearest airport: Manchester, 7.50 miles

340 Wilmslow Road
Greater Manchester
M14 6AF

What's nearby?


  • Old Trafford's Theatre of Dreams (5 miles)

  • Etihad Statium (4 miles)

  • Aquatics Centre (1.5 miles)

  • Trafford Cricket Club (0 miles)

Cities & Attractions

  • Manchester Museum (2 miles)

  • Manchester Science & Industry Museum (6 miles)

  • Famous Curry Mile (1 miles)

  • Manchesters Theatres (2 miles)

  • Manchester Arena (4 miles)


  • City centre (3 miles)

  • Trafford centre (8.5 miles)

  • Lowry Outlet Mall (5 miles)

Meetings, Conferences and Events

The hotel is ideal for medium sized events, and our hands-on approach to organising successful events guarantees personal attention to detail!

Available room set ups

U shape

Room Theatre Classroom U-Shape Boardroom Banquet
Royce Suite 30 15 16 15 20
Rylands Suite 50 25 20 30 50
Dalton Suite 12 15 0 12 12
Gallery 100 75 40 50 120
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 665 traveller reviews
Rating: 5 154
Rating: 4 255
Rating: 3 141
Rating: 2 73
Rating: 1 42

Change of owners - slip in standards

28/08/2016 Dave V, Lincolnshire, United Kingdom

Having stayed at this hotel several times we were very disappointed to see the standards had slipped since our last visit and under its new owners - breakfast items were cool/cold and - eggs ran in oi... more


May be OK if you're a foreign school trip.

24/08/2016 ACM42, Goole, United Kingdom

I've watched this hotel gradually go downhill over the last year. The new owners have clearly adopted a policy of pitching at the cheap foreign tours market, cramming lots of kids into small rooms. ... more


Sub standard

22/08/2016 Kelly S,

We stayed here on our wedding night in the "bridal suite". The room was very dated but was very big. However it was stifling hot. No one knew how to work the air con unit in the room, no one could fin... more

Owner Response
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review
Dear Guest I do apologise for you not being able to work the air conditioning in room 17. We do keep the remote control at reception and this should have been given to you on check in. I will ensure this is re-iterated to the staff in future. Its nice to see you enjoyed your breakfast. Thank you for your comments. Kind regards Damon Yoxall General Manager

Good location for airport but that's about all it has going for it.

22/08/2016 Corried13,

We had a family room which was a double bed and a double sofa bad. The room was overlooking the car park and was so hot it was ridiculous! It was a hot day admittedly but the room had no air condition... more

Owner Response
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review
Dear Guest Thank you for your review. Unfortunately we only have 1 bedroom in the hotel that has air conditioning. We have had a spate of hot weather recently which has meant some of our guests have been uncomfortably hot. I am reviewing the bedroom stock at the moment and suggesting to the owners that when we refurbishment programme starts in November we add air conditioning into these rooms. I do apologise for not meeting with your expectations and hope you enjoyed your holiday. Kind regards Damon Yoxall General Manager

Cold shower

19/08/2016 KazSteve, Darlington, United Kingdom

Have stayed here a couple of times recently and the hotel is still reasonable value, staff excellent breakfast good next day, rooms comfortable etc, but a few little issues are becoming evident, namel... more

Owner Response
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review
Dear Guest Thank you for your review of the hotel. I do apologise for the issues you had regarding the water, we have recently invested in new showers and Chlorifiers at the hotel so I am surprised that you did encounter some issues. It would be great if you could contact me at the hotel to let me know the room you stayed in so I can investigate this further. Its nice to see you enjoyed the rest of your stay including the service and breakfast. Kind regards Damon Yoxall General Manager