15/08/2016 mattalder474, Manchester, United Kingdom
We had our wedding at the willowbank in July of this year, the venue is homely, welcoming and offers the facilities in good size for which you except of a wedding. The room for which the wedding break... more
We had our wedding at the willowbank in July of this year, the venue is homely, welcoming and offers the facilities in good size for which you except of a wedding. The room for which the wedding breakfast/evening reception is held is beautifully decorated and designed to entertain, on the evening the room feels much bigger than it seems in the day.
The winning part of this hotel is the people, they are forever helpful, smiley and chatty and this is no understatement they have the best staff there for this industry. Emily Nunn, who operated as our wedding co-ordinator was fantastic, she spent a year with us preparing and there wasn't a week where we didn't speak about something to do with the wedding, all the ideas we had no matter what were discussed. On arrival the day before, the manager Damian came out to our cars and carried our luggage in from the rear car park.
We required a complete gluten free menu as my wife is coeliac, this was no problem the chefs Alan, John and Clement were fantastic.
The other staff which assisted in keeping us fed and well watered throughout the day were Josh, Aneta, Anna, Ola, Ryan, Jake and Mike.
I can recommend this hotel to anyone as the people and quality of the rooms and facilities are great! less
WillowBankManager, Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review
"Wow" what a great review of the hotel and service.
Congratulations on your wedding!
Its so nice to receive such great reviews we really do know how to look after our wedding guests. I will pass on your thanks to the rest of the team who will be delighted.
Look forward in welcoming you back to the hotel in the future.