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Make yourself at home in Manchester.

The Best Western Hallmark Hotel Manchester Willowbank is perched on the outskirts of Manchester city centre, minutes from motorway networks and within easy reach of the airport. In a truly cosmopolitan district of Manchester, this friendly hotel boasts good public transport links, charming rooms and excellent value for money.

Whether you're staying overnight after a gig at the arena, or spending the weekend away from home as your team visits Old Trafford or the Ethiad, this hotel is the perfect base.

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340 Wilmslow Road
Greater Manchester
M14 6AF
For enquiries or to make a reservation please call 0844 387 6216*


2016 dinner inclusive rates offer a £25 per person à la carte allowance
Bars, Free WIFI, Golf Nearby, Pets Allowed, Restaurants, Twenty Four Hour Service, No Lift
Free internet available throughout the hotel
There is charged parking available onsite.
Pets: Accepted Bedrooms only. £10 per pet per night.
Check-in & Check-out
14:00 | 11:00
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Rooms & Rates


Dining and Bars

Alan has 'grown up' with this hotel group and now enjoys his position as Head Chef at the Best Western Hallmark Hotel Manchester Willow Bank. His passion for creating new, exciting and fresh dishes can often by sampled on the hotel's specials menu.

Chef Alan Selbie



Our restaurant is Roman styled, with traditional home cooked cuisine, exciting modern dishes and lite-bites served in a relaxed environment.

Opening hours

Breakfast: 07:00 - 09:30
Dinner: 18:30 - 21:30
Weekend times may vary

Enigma Bar

Themed on Manchester's greats, our Enigma Bar is decorated in the same library style as our restaurant and boasts ornate ceilings and traditional coving. You'll enjoy a friendly atmosphere when you join us for a drink.

Opening hours

Weekend times may vary


We really will treat you like royalty here in Manchester, with ornate hand-carved thrones available on request!


Wedding service and reception venue

Any conceivable type of entertainment can be enjoyed on your big night, from Pipers, DJs and duos to steel bands and table magicians.


From extravagant 5 course menus to relaxed 2 course meals, we'll cater for all tastes and create a truly bespoke celebration!


Registry office:
Manchester City Council
Heron House, 47 Lloyd Street Manchester, M2 5LE
0161 234 5555

For any enquiries please call Emily Nunn on 0161 2240461

Location and Attractions

Getting there.

Sat nav users: type M14 6AF

Send to Tom Tom

Nearest motorway: M60, J5, 2.00 miles
Nearest train station: Piccadilly, 3.00 miles
Nearest airport: Manchester, 7.50 miles

340 Wilmslow Road
Greater Manchester
M14 6AF

What's nearby?


  • Old Trafford's Theatre of Dreams (5 miles)

  • Etihad Statium (4 miles)

  • Aquatics Centre (1.5 miles)

  • Trafford Cricket Club (0 miles)

Cities & Attractions

  • Manchester Museum (2 miles)

  • Manchester Science & Industry Museum (6 miles)

  • Famous Curry Mile (1 miles)

  • Manchesters Theatres (2 miles)

  • Manchester Arena (4 miles)


  • City centre (3 miles)

  • Trafford centre (8.5 miles)

  • Lowry Outlet Mall (5 miles)

Meetings, Conferences and Events

The hotel is ideal for medium sized events, and our hands-on approach to organising successful events guarantees personal attention to detail!

Available room set ups

U shape

Room Theatre Classroom U-Shape Boardroom Banquet
Royce Suite 30 15 16 15 20
Rylands Suite 50 25 20 30 50
Dalton Suite 12 15 0 12 12
Gallery 100 75 40 50 120
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 681 traveller reviews
Rating: 5 157
Rating: 4 256
Rating: 3 146
Rating: 2 77
Rating: 1 45

Beware £100 car park fine, In addition to an angry and rude staff member.

27/09/2016 Bridget B, Greater Manchester, United Kingdom

Even though we put our Reg number as guest on their monitor, still received a fine of£100. I took both a picture of my father in law reg number and sister iin law car, and gave it to the receptionist ... more


It was okay only because we used tastecard!

25/09/2016 Emma W,

From the outside its not clear which door to do into for the Willowbank restaurant. We had soup to start (described as too cheesy by people that ate it) but don't think that is a bad thing and pate wi... more



25/09/2016 Helen F,

Great hotel , very clean , great location friendly staff safe car park , 10 mins into city centre on the bus route , plenty of taxi s , would definately stay again , room service quick , we went to th... more


Hit and miss

23/09/2016 jimandjessica,

Short and sweet this one as not much to say to be fair. Rooms nice and clean, bar and reception really good and good friendly staff. This would have got a five star review however we were double booke... more


Needs a lot of TLC but fine for one night

20/09/2016 redrice57, Andover, United Kingdom

Stayed here for one night last weekend. I had accidentally booked the wrong night - but the receptionist managed to find me a room available - a twin bedded budget room, I had booked a standard room -... more

Owner Response
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review
Dear Guest Thank you for your comments following on from your recent stay with us. We don't normally use room 25 unless someone has specifically booked this room on a budget website. Rooms 22 to 33 are due for total refurbishment in November this year which includes the carpets that you have mentioned. Please accept our apologise for not meeting your expectations. Kind regards Damon Yoxall General Manager