18/09/2019 louisek3, Stamford, United States
Room was fine, staff nice, breakfast was more than adequate. We travel with a dog and the hotel policy is not to allow the dog to be left alone in the room. What do you do if you come to the area for ... more
Room was fine, staff nice, breakfast was more than adequate. We travel with a dog and the hotel policy is not to allow the dog to be left alone in the room. What do you do if you come to the area for either attending an event or simply hoping to go out for dinner? I have no answer. less
Best Western G, Guest Relations Manager at Best Western Grove City Inn, responded to this review
Thank you for your review and for choosing us for your travel needs. We understand your concerns on this matter but for the safety of the pets, their owners, our employees and other guests, we and many other facilities have rules such as these in place to protect everyone involved. Our goal is to provide a guest room with a comfortable overnight stay for the travelers and their pets. The pets are the sole responsibility of the guest and therefore must not be left unattended while staying. Please contact us prior to your arrival on your next visit and we will gladly assist you with any additional accommodations you may need. Again we thank you for choosing us and we look forward to seeing you and your pet again and again!