My wife and I have stayed at this Hotel on a number of occasions over the years, our first visit being many, many years ago at a time when the Hotel was privately owned.
We stayed here for two nights during this visit (10th and 11th April 2015), which was our first for some 5 or 6 years and immediately noted changes to the layout and decor within the reception and bar areas.
It does appear as if the 'public areas' within the Hotel have been recently decorated, which is pleasing on the eye.
Upon our arrival we were greeted by a very polite and pleasant (American?) lady receptionist and were quickly given our room key.
Upon entering our ground floor room, (Room 176) we noted that although clean and tidy, the furnishings were somewhat dated. The bedroom carpet was stained, as was the decorative bed 'throw'. The bathroom's decor was somewhat dated too, certainly the wash basin and chrome wear wasn't as clean as we would have expected, whilst the edges around the skirting / floor tiles were quite grubby.
This room is definitely ready for refurbishment!
The Hotel is very near to the River Avon, the Playhouse and the Town Centre so is ideally located, with plenty of shops, restaurants and public houses located in the vicinity.
We arrived fairly late on during the afternoon of the 10th and based on our distant past experiences opted to 'eat in'. The food on offer was at best average, with not a great deal of variety on offer, but fairly priced at £20 per head for three courses. The bar prices are horrendously expensive though. Thankfully, there are public houses in close proximity, where the prices of drinks are 'normal', so if you do want a drink or two, our advice would be to GO TO THE PUB!
Congratulations to all of the members of the Hotel's staff, who were very pleasant at all times throughout our stay.
Will we visit again . . . . probably. less