My husband and I could not get into our usual hotel so we booked a room here. When we arrived, we found we could not get a parking space, the last couple of remaining spaces had cones on them so we ha... more
My husband and I could not get into our usual hotel so we booked a room here. When we arrived, we found we could not get a parking space, the last couple of remaining spaces had cones on them so we had to go to a nearby, very expensive, car park. When we arrived at the hotel with our luggage, we could not get in through the main doors as there was a wedding party blocking it. When we eventually got in we struggled to get to the reception desk as there were lots of wedding guests blocking our way. We were going to have a drink at the bar but the wedding guests were in there also. We checked in and went to our room, which was located at the back of the hotel (was very pleased about this as I needed a good night's sleep). The room was dated, the room phone did not work so I had to use my mobile to ask reception something (I did not want to work my way through the wedding guests again). I asked reception if we could have a hot breakfast delivered to our room the next morning, the lady I spoke to found it very difficult to understand what I was asking. She eventually confirmed that yes we could have the breakfast in the room only for us to find out later on that we could not. We had one teabag between us, one of the spotlights above the mirror constantly flashed on and off when I was trying to put my makeup on. The hairdryer was the smallest I have ever seen and fixed into the back of the drawer, the lead was so short I practically had to have my head in the drawer to dry my hair! We went to the theatre and wondered if the wedding would have an impact on us getting a good night's sleep, it did not. However, at 7.30 the following morning we were awoken by someone pushing trollies of towels around the car park, not good.
I think for £129 (excluding breakfast which is £11 on top) this hotel is not worth the money, the room was dated and we could not use most of the downstairs due to the wedding party. I will not stay here again. less