Unlike most UK hotels, the Best Western Grosvenor in Stratford-upon-Avon charges extra for breakfast -- a LOT extra. This might have been OK if we'd had time to linger and fill up for the day, but we needed to get on the road early.
Which leads to our other point of dissatisfaction. We were going to skip breakfast but the desk told us they could give us a "breakfast box" as early as we needed. What they didn't mention is that we had to come to the reception desk to get it. So we were all packed, sitting in our room, looking down the corridor, no breakfast. Finally called the desk and were told it was out there waiting for us. When we went to get it, we found it didn't include coffee/tea so we had to make our own using the setup in the room.
We could have saved quite a bit of time and money by stopping at one of the service plazas on the motorway.
This leads to yet our other dissatisfaction: Best Western has elected to use a labour contractor that brings in young, inexperienced workers from non-English-speaking countries. This leads to confused, inefficient service (see above).
Other than that, the hotel is lovely and the location on Warwick Road is ideal, with easy walking distance to the tourist information center and the Royal Shakespeare Theatre complex. less