Afternoon Tea - Deluxe? Not so sure.....
21/11/2016 Gadabout56, Tamworth, United Kingdom
Spent a very warm relaxing couple of hours here with deluxe afternoon tea.. We had a voucher which made it fantastic value but I do feel that the hotel is trying to really cut corners... the sandwiche... more
Spent a very warm relaxing couple of hours here with deluxe afternoon tea.. We had a voucher which made it fantastic value but I do feel that the hotel is trying to really cut corners... the sandwiches, although fresh, had so little filling you could barely taste it - and they were freezing cold so flavour dulled by that.. scones were the best, crumbly buttery, delicious but we had to ask for more jam and cream (and we're not greedy!!) the portions originally given are very skimpy.. the cakes, well they are literally just a mouthful because I think that the chocolate fondue is supposed to be the 'treat', it is nice but oh dear the chocolate is just a very thin runny brown sauce which does not even coat the fruit...disappointing - I feel if you are going to offer this extra then it should at least be a fondue of chocolate not the thinnest drizzle??
The glass of fizz was good, very crisp and nice and you could get as much tea or coffee as required - all in all I would say it represents great value if you can see past the cost cutting measures - staff are very friendly but do like to stand chatting - I had to ask for a couple of things twice as they had been forgotten - didnt matter we werent in a rush but made me feel like a nuisance for constantly asking...nice couple of hours but we probably wouldn't go again.. less
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review
Thank you for taking the time to post your thoughts, they are appreciated. I will be looking into to your comments. Kind Regards