We were given an afternoon tea voucher by friends for our wedding anniversary, and although things like that are usually loaded with sugar and not our usual fare it would have been impolite not to use the voucher.
It didn't bode well that when my husband rang to book a table the person on the phone was vague and not very helpful. The room used for afternoon tea is not particularly welcoming - clean, real linen cloths and napkins and a fire in the hearth (not real, gas behind glass I suspect) but lacking style, and background music and the tables were too close together, only one occupied when we arrived, two others later, heaven, if they' been busy it would have been awful. The waiter was extremely polite, but very softly spoken, quite accented and we had to ask him to repeat everything he said. The tea arrived some considerable time before the food (almost half an hour for that to arrive), and although the pot contained 6 cupsful, they were small cups and we weren't offered a refill until we'd finished eating. The sandwiches were nicely chilled and fresh - but the fillings were awfully pedestrian, salmon, tomato and cheese, cucumber and egg mayo - and I don't know anybody who uses toaster bread for sandwiches, not unless it's for building site workers! The scones were supposed to be warm, they weren't, and I reckon they came from a cement factory, because no cake shop would dare to sell them. The other cakes were tiny squares of tiramisu or similar and a peculiar jelly/ mousse type of thing with two tiny meringues. We were asked if we'd like the fresh fruit fondue and said yes - expecting a little bowl of fresh fruit and melted chocolate - 6 slices of banana, mini doughnuts and marshmallow wasn't the right thing at all.
All in all there was too much overly-sweet content, it lacked 'nice' savouries and someone needs to rethink the whole scenario.
Had I seen the peeling paint on the walls in the kitchen corridor when we arrived rather than as we were leaving, I'd have fled!
We seldom read reviews but did so when we returned home to see if was a one off - no, several reviewers said the same thing, wish we'd read them and given it a miss. , We'd already thanked the people who gave us the voucher for the kind thought, we should have left it at that. less