Best Western Greenfield Inn

Located about 20 minutes from downtown Detroit. Plenty of parking and nice covered area to park for check-in/check-out (was important during our stay as it was raining heavily). Staff was friendly and helpful. All staff we observed were (properly) wearing face masks. Offers a different hot breakfast option each morning that can be ordered to-go. Room was a bit dated but fine for a 1-night stay. There was some sketchy activity in the parking lot outside our room window (around the back of our hotel). less

This hotel is a biker stopover so be prepared for night time motorcycle noise. Parking lot is iffy - location is good but sandwiched between the freeway and a train line. Room on 3rd floor had a window 4 feet away from a wall, heat/AC unit did not work, old bath, skimpy toiletries, stained carpet, dark lighting, and a disgusting microwave. Chlorine smell from the sink water. There was a long nail sticking up at the bath threshold that I stepped on. The chair almost collapsed. The made to order breakfast was good and the hotel staff was fine. I messed up and believed too many of the good reviews. less

This is the first time that I've stayed here and was slightly displeased. One of the pillows was dirty and I didn't realize until my last day that the bed's backboard was dirty with white spots on it. I can only imagine what that may have been. Please the certain to sanitize your rooms for the next guest. Also, one of the front desk attendant whom name I failed to obtain had a bit of an attitude.Latrice is her name . There were two people. Therefore, two lines as far as I was concerned. A guy was standing in the other line when i walked up to her line. She happen to complete her business with the guest in front of me first before her colleague finished with her guest where the guy was waiting. I stepped up to check in and she interrupted me by pointing the the guy in the other line as being there first. Not a problem. The tone in which she spoke to me was off putting but instead of making a scene I cooperated. Not sure if she intended to sign a bit rude but it came off that way nevertheless....LATRICE SHOULD NOT BE AT NO ONES FRONT DESK less

Staff was very friendly. The hallways had a musty smell. Our room had a towel hanging that was dirty and the bathroom fixtures were dirty and disgusting! The money we paid for our room was not worth it. They offered their free breakfast in the restaurant which was good. Our waitress was very nice. less

the hotel is little diffcult to get to,with maze halls inside. the elevator not working most of the time. the soda/water machine didnot working on two floors. and it took my money . I did received soda from the front desk. less