Our home away from home (again)
08/05/2018 rwwaugh, Volcano, California
We spend about 7 weeks a year (half in the Spring, half in the Fall) at this hotel. On site restaurant, good WiFi, daily paper in the lobby, on site laundry and a pleasant courtyard in which to sit i... more
We spend about 7 weeks a year (half in the Spring, half in the Fall) at this hotel. On site restaurant, good WiFi, daily paper in the lobby, on site laundry and a pleasant courtyard in which to sit in the evenings - all of these things bring us back. Only two downsides - they allow pets and the wimpy, dim CFL lights in the bedside lamps. We brought our own 60W (equivalent) LED bulbs so we could read in bed at night. We also experienced the power failure described by ferguson54 and SportMom35. The power company (DTE) was the one at fault, not the motel, and DTE was not giving out any estimates of when power would be back on. The motel brought in a massive generator (the size of a travel trailer) and we muddled through quite nicely. You have to be flexible and go with the flow when you travel. less
Mary J, Manager at Best Western Greenfield Inn, responded to this review
Thank you for taking the time to give us this excellent review! Let me first start by saying how much we appreciate your repeat business always. Thank you for the compliments on the hotel and we are especially grateful for your understanding on the power outage and that we did everything we could to better the situation. Have a great summer and we will be awaiting your return in the fall.