Best Western Greenfield Inn

It is in my home town and close to the air port. I grew up spending most of my New Years as a child Teepeeing the halls at 12:00 when the ball dropped. (they use to provide the toilet paper; one year they switched to confetti. It was a mess) They truly care about the guest and it is always a pleasure walking around the hotel looking at the artwork on the walls. I truly do love this hotel. less

I booked here because the suites are so spacious and one room offers both a fireplace and whirlpool. On my last stay the fireplace didn’t work and the shower drained slow, to the point of having roughly an inch to an inch and a half of water covering my feet (I have video for reference). The receptionist offered a discount when I called about the fireplace and although she sent maintenance up about the shower he couldn’t fix it because it needed to be snaked. Showering was then not possible because who wants dirty water on their feet. My normal stays are usually pleasant but because I got this room specifically for the amenities, I was highly disappointed. less

Located about 20 minutes from downtown Detroit. Plenty of parking and nice covered area to park for check-in/check-out (was important during our stay as it was raining heavily). Staff was friendly and helpful. All staff we observed were (properly) wearing face masks. Offers a different hot breakfast option each morning that can be ordered to-go. Room was a bit dated but fine for a 1-night stay. There was some sketchy activity in the parking lot outside our room window (around the back of our hotel). less

This hotel is a biker stopover so be prepared for night time motorcycle noise. Parking lot is iffy - location is good but sandwiched between the freeway and a train line. Room on 3rd floor had a window 4 feet away from a wall, heat/AC unit did not work, old bath, skimpy toiletries, stained carpet, dark lighting, and a disgusting microwave. Chlorine smell from the sink water. There was a long nail sticking up at the bath threshold that I stepped on. The chair almost collapsed. The made to order breakfast was good and the hotel staff was fine. I messed up and believed too many of the good reviews. less

This is the first time that I've stayed here and was slightly displeased. One of the pillows was dirty and I didn't realize until my last day that the bed's backboard was dirty with white spots on it. I can only imagine what that may have been. Please the certain to sanitize your rooms for the next guest. Also, one of the front desk attendant whom name I failed to obtain had a bit of an attitude.Latrice is her name . There were two people. Therefore, two lines as far as I was concerned. A guy was standing in the other line when i walked up to her line. She happen to complete her business with the guest in front of me first before her colleague finished with her guest where the guy was waiting. I stepped up to check in and she interrupted me by pointing the the guy in the other line as being there first. Not a problem. The tone in which she spoke to me was off putting but instead of making a scene I cooperated. Not sure if she intended to sign a bit rude but it came off that way nevertheless....LATRICE SHOULD NOT BE AT NO ONES FRONT DESK less