We went to a concert at Fox Theater, 15 min drive to the theater.
17/10/2016 ardeal22, Grand Rapids, Michigan
Room was ok,bed was comfortable,bathroom was clean,carpet very dirty and sticky ,a little noisy,you could hear water running somewhere there.... in the middle of the night,all night.The main complaint... more
Room was ok,bed was comfortable,bathroom was clean,carpet very dirty and sticky ,a little noisy,you could hear water running somewhere there.... in the middle of the night,all night.The main complaint was that the cleaning lady rang the door bell(yes,the rooms have door bells ) at 8:30 am to clean !!! It was pretty scary,we didn't know what the hell that was,then,just because we did not put the "do not disturb sign "in the door,she knocked in the door again around 10:00 ,that was upsetting,we came back very late from the concert and we were looking forward to sleep in a little,considering that check out time was noon..... less
Mary J, Manager at BEST WESTERN Greenfield Inn, responded to this review
Thank you for taking the time to give us this review. Thank you for complimenting the bed and bathroom, I will definitely have someone take a look at the carpet in the room and the running water situation and thank you for bringing it to our attention. I apologize about the cleaning lady but they often do check rooms to see if guests have left because many people do depart and just leave the keys in the room. It is always wise to use the "do not disturb" sign to avoid this and guarantee a good night's sleep anywhere you stay. We hope you enjoyed the concert and the beauty of the Fox Theater!