Best Western Green Valley Inn

111 S La Canada Drive, Green Valley, Arizona, 85614-2601, United States
based on 564 reviews Trip Advisor Logo
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Best Western Green Valley Inn

Experience it all - golfing, an unparalleled value, great customer service, bird watching and a productive trip - when staying at this Arizona hotel.

When you check-in, youll love stepping into a spacious, well-appointed room. Delight in gen
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
111 S La Canada Drive, Green Valley, Arizona, 85614-2601, United States

Reviews of Best Western Green Valley Inn

Traveller Overview:
4.0 Rating: 564 reviews
Excellent 45%
Very Good 34%
Average 11%
Poor 4%
Terrible 4%
Rating

Relax54286081782, wrote review 11/08/2020

Green Valley break

The hotel is very clean and adheres to the social distancing requirements. Our rooms were immaculate and the hotel staff were very friendly and welcoming. I felt very comfortable in this hotel and h... more

Rating

NetsyTreats, wrote review 27/07/2020

Worst Customer Service

No one told us that they were only cleaning the rooms every other day. Really? That's helping to keep us all clean. When I complained to the front desk, I was told the only thing that he could do f... more

Owner Response
M Toprani, General Manager at Best Western Green Valley Inn, responded to this review
We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels!
Rating

Q7427LNannieh, wrote review 19/07/2020

Dirty rooms, COVID 19 RISK- NO MASKS NO DISTANCING

All bad. The room smelled like dog urine, dirty cups and beer cans left outside the sliding glass door, visible from the room, hair in the tub, flirtatious front desk person, but most upsetting was th... more

Owner Response
M Toprani, General Manager at Best Western Green Valley Inn, responded to this review
We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels!
Rating

Medicine, wrote review 15/06/2020

Jacuzzi NOT WORKING!!

I stayed 6/13. Picked this hotel for the Jacuzzi and to explore Green Valley for the first time. The pros: Hotel is generally clean, appears cared for inside, landscape too but the 10 palm trees next... more

Owner Response
M T, General Manager at Best Western Green Valley Inn, responded to this review
We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels!
Rating

curtiswynkoop, wrote review 13/06/2020

Shower? Nope, just a dribble...

Hotel was fine. On the older side but it's a bed and a place to stay. The shower was atrocious! The water literally came on for 9 seconds and then off for about 15. I double checked the valve and it s... more

Owner Response
M T, General Manager at Best Western Green Valley Inn, responded to this review
It’s great to hear about your stay and the service you received. I will share your comments about the shower with our Engineering team to ensure everything is working properly in our guestrooms. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!