Standard hotel - helpful staff
03/12/2016 Joanne K, Bury St. Edmunds, United Kingdom
We arrived here for one night after a very long day of flight delays and terrible (but perfectly normal to Yangon) traffic. Booked on our behalf by Trail finders. We were quickly shown to the large p... more
We arrived here for one night after a very long day of flight delays and terrible (but perfectly normal to Yangon) traffic. Booked on our behalf by Trail finders. We were quickly shown to the large pleasant and modern restaurant and were looked after very well by the staff. We opted for European and the steaks were perfectly cooked, best Chicken satay I have ever had. Breakfasts excellent too with wide choice of freshly prepared foods and fruit. Our main criticism was our room which was large and comfortable but overlooked some form of generator which was noisy, staff changed our room to another which faced a different direction but had traffic noise, shortly after that we were moved again to a room which had no window whatsoever so was perfectly quiet. We had a good night's sleep and were refreshed ready for an early flight out- which was also delayed. Thank you to staff for moving us so promptly, they did their best to help us find us a quiet room. In total,we saw three rooms, all were clean and fresh and reasonably modern but the further up the hotel you go the more dated the decor becomes. Our advice would be that this is a large pleasant, modern chain hotel with excellent staff, if you are only staying briefly stay at a hotel near the airport. It took 25 minutes to drive from there in early morning traffic but two hours -unbelievable- in evening gridlocked traffic. A horrible experience but not the fault of the hotel. less
The Management T, The Management Team at BEST WESTERN Green Hill Hotel, responded to this review
Dear Mrs. Joanne K,
Thank you very much for choosing our hotel during your recent visit to Myanmar and taking the time to share your experiences.
We are delight to read that you have enjoyed your overall stay especially the service of our colleagues and meals at our restaurant, although there is some issue on accommodation and terrible traffic of the city. We will maintain our services & facilities and improve further to provide our guests a comfortable and relaxing stay.
Mrs. Joanne K, it is our pleasure to having you as our valued guest and we look forward to welcoming you back.
The Management Team