Best Western Greater London Hotel

Polite check in staff was a plus but the hotel is not good. No amenities such as iron and ironing board. No advice on this during check in despite being on a business visit and letting reception know we had a meeting. No food for evening as restaurant is 'closed for refurb' however breakfast was available so not sure how that works.... Room is poor quality, misplaced fittings, light bulbs gone, wall clock not working. less

Arrived, Anna was very pleasant, helpful, friendly and welcoming. Stay was good, rooms are good, breakfast is inclusive and the lady helping during breakfast was really nice. so to sum it up it is a nice place to stay less

I enjoyed afternoon tea here with my grand daughter on a rainy summer's afternoon. We had a lovely experience, the staff were welcoming and friendly. The afternoon tea was very good a lovely wide selection of sandwiches fruit and little cakes along with toasted teacakes and scones and cream yum yum . We will defiantly recommend Afternoon tea here great value for money . less

Great little hotel, very creative use of space. The quirky cafe/reception area is fun and and all the staff seemed really friendly. The room was very small but clean and well appointed (and more plug sockets than you can ever need!). Great location too – only a few minutes walk from Ilford station from where you can get to Liverpool St in about 20 minutes. We were visiting for an event at the Olympic Stadium, so it really is perfect for that, with Stratford also being on the train line. Would definitely use again. less

We want to thank you wholeheartedly and in this way for the professionalism you have shown, the effort, the smile and the comfort. And last but not least for the discount. The receptionist Anna deserve all the merit. I will recommend this hotel for my friends. less