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Best Western Greater London Hotel

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We've made Greater London even Greater!

Best Western Greater London Hotel, in the City of London itself, is in the heart of the financial centre of the world! It's ideal for business travellers, event delegates and those who want to sample the hustle and bustle of the capital between meetings.

The property is newly built (2013), and our goal is to provide first-class comfort and superb service. Our interior is beautifully decorated with crystal ball chandeliers, Roman Pillars, a Chesterfield Sofa Lounge, with an air conditioned reception that exudes class and sophistication, giving you and your business associates a great first impression time after time!

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60 Cranbrook Road
For enquiries or to make a reservation please call 0844 387 6338*


Hotel will take pre-authorisation for the 1st night of stay. Guests required to provide government issued photo ID at check-in. Credit card pre-authorisation deposit is required upon arrival for incidental charges (release period varies by bank).
Free WIFI, Lift to all floors
Free internet available throughout the hotel
There is parking available nearby.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
12:00 | 11:00


Dining and Bars


Breakfast Room

Hot and continental breakfast. Please note that the hotel hot breakfast does not include bacon

Location and Attractions

Getting there.

Sat nav users: type IG1 3BH

Send to Tom Tom

Nearest motorway: M11, J4, 1.00 miles
Nearest train station: Ilford, 0.01 miles
Nearest tube station: Gants Hill, 30.00 mins
Nearest airport: London City, 5.90 miles

60 Cranbrook Road

What's nearby?

Cities & Attractions

  • Queen Elizabeth Olympic Park (5 miles)

  • ExCel Exibition Centre (5 miles)

  • O2 Arena (8 miles)


  • London (15 miles)

Meetings, Conferences and Events

Our meeting room offers a unique interior with natural daylight and all the facilities you need. A warm and friendly service will sure make your stay one to remember.

Our hotel is the business for business, with easy access by train and tube - the closest station to us is Ilford, just 1 minute's walk away. Gants Hill Central Line Underground is 7 minutes by bus, and if you are coming by car you can reach us by the M11 J4, the A406 J4 or the M25 J28.

Available room set ups

U shape

Function Hall

Funcion Hall meeting room with capacity of 60 people

Conference Hall

Conference Hall meeting room with the capacity of 80 people

Room Theatre Classroom U-Shape Boardroom Banquet
Meeting Room 25 25 25 25 25
Function Hall 60 60 60 60 60
Conference Hall 80 80 80 80 80
Have an enquiry?
Contact events on 0845 620 0506


TripAdvisor Traveller Rating: Rating: Based on 173 traveller reviews
Rating: 5 59
Rating: 4 62
Rating: 3 30
Rating: 2 11
Rating: 1 11

Fantastic service and a lovely room!

17/11/2017 kate19572017, Norwich, United Kingdom

I was booked into the hotel, by the BBC, on a brief business trip to London. When I arrived, somewhat frazzled, I was given a great welcome and the receptionist, Svetlana could not have been more hel... more


Nice place to stay when travel in London

30/10/2017 Lidiabudu, Bucharest, Romania

I found Best Western Greater London quite easy, despite the fact that close to this Best Western it is another one .... Best Western too. So don't make the confusion ! The first impression was not "... more


' more Best Buget, than Best Western'

22/10/2017 Moirg,

Booked this hotel due its proximity and travel connections to Westfield, Stratford shopping centre. Situated on a busy main road in culturally rich area there is a sense of a vibrant atmosphere to ... more

Owner Response
Hotel M, Manager at Best Western Greater London Hotel, responded to this review
Dear Mr Moirg, Thank you for taking time and leaving a feedback about your stay in our hotel. We were pleased to know that you found a hotel location to be convenient for your needs. Indeed, we are situated very close to Ilford Train Station which makes it easy to explore London. Great to know that you enjoyed breakfast and found a bed to be comfortable. I have noted your concern regarding the room size, let me reassure you that different bedroom sizes are available in our hotel. If you feel that the room allocated to you a bit small, please kindly inform the reception team and they will be more than happy to upgrade it for you. As per the temperature in the corridors, let me reassure you it regulates and our Maintenance Team has done so already. We hope you will consider staying with us again. For more special prices and discounts please book direct with the hotel. Kind Regards, Sasha Bukina Manager Best Western Greater London Hotel Tel: 02085140444 Email: info@bestwesterngreaterlondon.com

Bad arrangement by hotel reception, noisy tiny hot hotel room

05/10/2017 Nora L, Calgary

We booked a room for 3 at Britannia Inn Hotel via Hotels.com. When we arrived at the hotel in late evening, we were told there was electrical issue going on in our room so we had to go to another hot... more

Owner Response
Hotel M, Manager at Best Western Greater London Hotel, responded to this review
Dear Nora, Thank you very much for such a detailed review. Let me reassure you that all guests feedbacks are taken very seriously and we work hard to make sure all guests feel comfortable while staying with us. Indeed, summer in London was unusually hot. As you mentioned in a right way, we do not have air conditioning in our bedrooms however fans are provided on request. Since you have booked a different hotel you would not know that we are not advertising for air conditioning on any of the websites. I have noted your concern regarding the room size and noise, let me reassure you that only 2 bedrooms out of 22 are facing the front of a busy road. If you would have asked the reception to move you to a quieter bedroom they would have done so with pleasure. Again, thanks a lot for your time and feedback. We hope to see you again sometimes in future. Kind Regards, Sasha Bukina Manager

Average at best

19/09/2017 55188fc, Southport

Polite check in staff was a plus but the hotel is not good. No amenities such as iron and ironing board. No advice on this during check in despite being on a business visit and letting reception know ... more

Owner Response
Hotel M, Manager at Best Western Greater London Hotel, responded to this review
Dear Guest, First of all I would like to thank you for your time and feedback about your stay in our hotel. I am sorry to see that the iron and ironing board was not provided to you although this is not the normal scenario. Let me reassure you that we have sufficient amount of irons and boards, but I will definitely ask the housekeeper to get some extra in case we have a lot of business guests staying at the same time. I have noted your concern regarding the lack of restaurant on the hotel, indeed, we do not advertise for a restaurant on any of the websites. But as we are located in the heart of Ilford Town Center, the guests have a great possibility to enjoy evening meal of different cuisines from all over the world. Again, thank you for your time and I hope we will see you again in the nearest future. Kind Regards, Sasha Bukina Manager Tel: 02085140444 Email: info@bestwesterngreaterlondon.com