Great staff and nice hotel
Stayed here whilst on a course. The hotel was great, room was good size and bed was comfortable. The manager and staff was amazing and always happy to help. The cleaners was very friendly and if need... more
Stayed here whilst on a course. The hotel was great, room was good size and bed was comfortable. The manager and staff was amazing and always happy to help. The cleaners was very friendly and if needed extra towels or change of bedding was happy to help. less
Hotel Manager, General Manager at Best Western Greater London Hotel, responded to this review
Thank you for completing our survey regarding your recent stay at our property.
Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
We hope you will come back and see us again soon.
Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 02085140444.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Greater London Hotel