Best Western Greater London Hotel

Never book a room in this hotel! the service is bad and not honest at all, we were ripped off and lost a lot of money because of their incompetence! we called to ask if it was possible to change our dates because of the corona virus they said yes and we have proof by email, and they even added that there would not really be any additional costs . After this call, we decide to change our plane tickets. a few minutes later we call back and the version has already changed we are told that there will be additional costs, something we accept despite everything. The next day the answer is quite different! we are told that finally there is no possible change that we have lost our reservation and that there was nothing more to do and that if we wanted to book we would have to pay the full price again while we have changed our plane tickets following their call !!! less

Had a very good stay here very clean and good breakfast Stephan and ilja were very attentive and helpful. I had a great experience staying with Best Western Greater London and I will recommend it to everyone. Also hotel was located just 3minutes away from overground station. less

At very short notice we needed a bed for the night in Ilford to visit our just born grandson in hospital in London. The room was immacculate, the staff very friendly and helpful and the rate was great value for money less

Friendly and professional staff - front desk and housekeeping. We get well decorated and extremely fresh room. The impression was that the room was very well cleaned. Big TV screen, Tea & Coffee facilities in the room. WiFi and High-Speed Internet LAN connection, which I have used for work purposes. Enough Towels and Pillows Would recommend the Best Western Greater London Hotel less

When we arrived we were greeted with smiles and warmness after I introduced myself, the lovely gentlemen Stephen at front desk professionally handled the check in process. Room This was the best room in the hotel as far as I was concerned as it had a skylight towards the road and a window facing the rear so you could have both windows open and get a nice breeze through the room. Room and bathroom was very clean, hot water from the tub, nice and warm in the room. WI-FI The connection was perfect and very strong. Breakfast Full English (with a twist but more on that later). Cereals and toast (single 4 slot toaster) orange juice as well as tea and coffee (boil your own kettle though) The toast was fine. After having some toast decided that we would try the full English. Eggs, turkey rushes, hash browns, beans, sausages and mushrooms were available in a buffet area. Leaving We asked about late check out and the hotel did an extra hour for free as complimentary. Staff The staff were really helpful and accommodating and staying the extra time was no problem at all. Overall a really great little place to stay for visiting the sights of London without costing the earth. Really convenient for the Ilford TFL station and the local shops. Would definitely recommend less