Newly refurbished, shame about some of the staff.
09/05/2016 Katrina T, Blackpool, United Kingdom
The hotel has been recently decorated and that shows throughout. However there are a few issues, including some staff members and our room. There's also no parking but the other Best Western around t... more
The hotel has been recently decorated and that shows throughout. However there are a few issues, including some staff members and our room. There's also no parking but the other Best Western around the corner allowed us to park there for free. This only happened because we went to the incorrect hotel at first. Our hotel didn't even ask about our vehicle. The receptionist welcomed us with a very curt "yes", and after we explained we were staying there the conversation didn't get much better than a "sign here". She looked annoyed and showed no people skills. We encountered her again when our key stopped working and she was on her mobile, she didn't end her conversation just took the key, activated it and I left. The night receptionists were much nicer, smiled and spoke to us when we returned after being out. The room was small but clean, with all the basics you'd expect. The only complaint is that the bed ran along the window so every time you turned you caught the curtains. Also the windows opened really wide at the bed level so you couldn't have the window open at night in case you knocked it open and a limb ended out the window (this actually happened!), so not safe if you have children. Breakfast was ok, with the standard available, tea, coffee, orange juice etc. It's directly on the main road and because we had a room at this side it was noisy. This place is good for a base after a night out etc, but not great if you have to spend a little more time there, for example if you have children. less