Best Western Grants Inn

1551 E Santa Fe Avenue, Grants, New Mexico, 87020-4005, United States
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Best Western Grants Inn

Welcome to the Best Western Grants Inn conveniently located just off I-40 on the east end of Grants, New Mexico. Our pet-friendly setting offers affordable accommodations with easy access to all of our areas major attractions, including Coyote Del Ma show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1551 E Santa Fe Avenue, Grants, New Mexico, 87020-4005, United States

Reviews of Best Western Grants Inn

Traveller Overview:
3.5 Rating: 228 reviews
Excellent 25%
Very Good 31%
Average 21%
Poor 10%
Terrible 12%
Rating

sharon w, wrote review 30/07/2021

Dirty Bathroom and broken elevator

There was hair in the shower as well as mildew. The receptionist was not very friendly when we checked in, but when we checked out the gentleman on duty was much more customer service oriented. When... more

Rating

ginger75102021, wrote review 18/07/2021

Absentee desk clerks

No one was available to answer the phone. No one was at the front desk for over an hour. There was a suspicious vehicle parked at the pet area.Itvwas very run down looking and the front door was hangi... more

Rating

cljohnson2021, wrote review 25/05/2021

Great hotel, terrible staff

The lady at the front desk was incredibly rude. The parking was well-lit, and the room was nice. The toiletries were also nice. The staff at the front acted like they didn't even want us to be there. ... more

Rating

Melspam, wrote review 11/05/2021

Buggy and Noisy!

Checked in and was given the room right by the side entrance door. People were coming and going all hours of the night, slamming doors and it sounded like they were moving furniture. That lasted til a... more

Owner Response
Manager Property, General Manager at Best Western Grants Inn, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

HelgaR45, wrote review 11/05/2021

Great location for beer lovers!

This hotel was perfect in several ways. Friendly and knowledgeable staff. Very clean and updated. Our stay in what we lovingly referred to as “the middle of nowhere” was clean, comfortable and had ... more