Great staff, bad area, paid more than the Marriot for lower quality of everything.
I stayed at the Marriott one week prior at the other end of town. It had great security in the hotel and parking area. No walk outside to get to the pool and spa. Modern and spacious rooms, bigger pil... more
I stayed at the Marriott one week prior at the other end of town. It had great security in the hotel and parking area. No walk outside to get to the pool and spa. Modern and spacious rooms, bigger pillows, better towels and great staff. My review was 5 star and I paid $28 a night less for the exact same room request. Though the staff at BW was awesome in every way. The area is very rough, the hotel style is very 80s, and it is a cold walk too and from the pool and spa area. I would not reccomend this place to anyone traveling on a motorcycle or open atv trailer. If it can't be taken in the room don't leave it in the car. I whitnessed several events in the parking area that kept me up all night worried about my Harley. less
Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your comments. Yes, we do have a great staff. I am very proud of them. I am sorry you encountered some 12 year old boys in our parking lot. The sheriff has now handled the situation and the boys have been turned over the their parents.
Our neighborhood has a lot of new businesses and a Gold's Gym. There are several new fast foods restaurants and also some nice sit down restaurants. The hotel was built with a very pretty courtyard, where in the summer our guests can eat breakfast or in the evening have a glass of our local wine. There is a pool restroom where you can change out of your swimwear, the pool is large and heated along with a nice hot tub.
Again, thank you for staying with us and we hope you have safe travels.