Best Western Grand Victorian Inn

255 SPRING ST, Sayre, Pennsylvania, 18840-1909, United States
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Best Western Grand Victorian Inn

Experience the charm of northeastern Pennsylvania as well as the Finger Lakes Region of New York from this comfortable Sayre, PA hotel. Conveniently located within easy access to I-17 and just minutes from the New York state border, the Best Wester show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
255 SPRING ST, Sayre, Pennsylvania, 18840-1909, United States

Reviews of Best Western Grand Victorian Inn

Traveller Overview:
4.5 Rating: 544 reviews
Excellent 56%
Very Good 25%
Average 11%
Poor 3%
Terrible 3%
Rating

donnasense8, wrote review 29/08/2020

Clean room, good desk service

Would not recommend the restaurant, however it was late when we arrived and we had few options. Food was not especially good but it was edible and the order was ready quickly. Room was clean; typica... more

Owner Response
Stephen Berwald, General Manager at Best Western Grand Victorian Inn, responded to this review
Dear donnasense8, Thank you for taking the time to tell us about your recent stay at the Best Western - Sayre. We are happy to hear that you found our hotel to clean, comfortable and staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. With Covid-19 epidemic currently going on, we are focused more than ever on the health & safety of our guests & our associates. It is with this in mind that Best Western launched the “We Care Clean” program. Our enhanced safety practices at the front desk include minimizing your contact with personnel, streamlining check-in & check-out processes. We practice social distancing by ensuring a safe distance for interactions, and we disinfect anything you will touch. Every key card is disinfected & sanitized with appropriate cleaning agents. Each room is sanitized, disinfected & inspected. Every guest room high touch points are cleaned with chemicals aimed at killing the COVID-19 virus. Where you touch, it will be cleaned with a focus on your safety. The room you stay in will likely have not been used for a period of 24-72 hours from the prior guest, a form of social distancing related to the life expectancy of the COVID-19 virus. We hope in the future to be able to bring back our full area’s best complimentary breakfast buffet that all our guest love. We hope you will stay with us, again. Sincerely, Stephen Berwald, GM
Rating

Jerry R, wrote review 18/08/2020

First time away amid covid

This was our first hotel stay this year, we had canceled all our plans once covid hit. The hotel is clean but we saw many guests walking around without any face coverings even though they had signs up... more

Owner Response
Stephen Berwald, General Manager at Best Western Grand Victorian Inn, responded to this review
Dear Jerry R, Thank you for taking the time to tell us about your recent stay at the Best Western - Sayre. We are happy to hear that you found our hotel to clean. Our staff takes great pride in providing superior service to every guest every time. With Covid-19 epidemic currently going on, we are focused more than ever on the health & safety of our guests & our associates. It is with this in mind that Best Western launched the “We Care Clean” program. Our enhanced safety practices at the front desk include minimizing your contact with personnel, streamlining check-in & check-out processes. We practice social distancing by ensuring a safe distance for interactions, and we disinfect anything you will touch. Every key card is disinfected & sanitized with appropriate cleaning agents. Each room is sanitized, disinfected & inspected. Every guest room high touch points are cleaned with chemicals aimed at killing the COVID-19 virus. Where you touch, it will be cleaned with a focus on your safety. The room you stay in will likely have not been used for a period of 24-72 hours from the prior guest, a form of social distancing related to the life expectancy of the COVID-19 virus. It is unfortunate that your fellow guests made you feel uneasy by not taking the social distancing measures that you and our staff were and are taking to ensure the health and safety of all our guests. Our staff does its best to make sure all guests following the social distancing policies and procedures, but sadly some guests choose to think only of themselves and not their fellow hotel guests. We hope you will stay with us, again. Sincerely, Stephen Berwald, GM
Rating

Toto241234, wrote review 23/04/2020

Simply amazing

This stay was absolutely wonderful it was comfortable. Everything was very clean and well taken care of. From the pool to our room we felt more at comfortable than we have ever felt any where else. Th... more

Owner Response
Stephen B, General Manager at Best Western Grand Victorian Inn, responded to this review
Dear Toto241234, Thank you for taking the time to write a review about your recent stay at the Best Western Grand Victorian Inn, Sayre, PA. We are thrilled that you found our guest rooms and hotel to nice and clean and the staff to be friendly and helpful. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon. Stay Safe and Healthy, Stephen Berwald, GM
Rating

crystalmarie121077, wrote review 09/04/2020

Great getaway

Hotel was very nice. Pool and jacuzzi were wonderful and staff was very nice. Will stay again for sure. I had my 2 small kids and they had a blast too. Bar was open for carry out too even during this ... more

Owner Response
Stephen B, General Manager at Best Western Grand Victorian Inn, responded to this review
Dear crystalmarie121077, Thank you for taking the time to write a review about your recent stay with us at the Best Western Grand Victorian Inn, Sayre, PA. We are happy to hear that you found our staff to be friendly and our hotel to very nice. During this Coronavirus Pandemic, we are doing everything we can to help stop the spread of the virus. By using enhanced techniques to clean guest rooms after each guest stay and have heightened our sanitation of all our guest’s common areas. We hope that you and your four-legged family members will stay with us again. Sincerely, Stephen Berwald, GM
Rating

riqui1, wrote review 30/12/2019

Great stay

We take a family trip to a hotel with an indoor pool every year this was our first visit to this hotel. Everything meet or exceeded our expectations, for the most part. We will definitely return in t... more

Owner Response
Stephen B, General Manager at Best Western Grand Victorian Inn, responded to this review
Dear riqui1, Thank you for taking the time to write a review about your recent stay at the Best Western Grand Victorian Inn, Sayre, PA. It sounds like you and your family had a great stay. Our staff takes great pride in providing superior service to every guest every time. Our Fitness Center is not your typical hotel exercise room. The Fitness Center has an indoor heated pool, hot tub, his and hers saunas, two racquetball courts (one court double as a basketball court), a large weight room, treadmills, ellipticals and more. Many of our guests enjoy our areas best complimentary breakfast buffet which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage), assorted muffins and bread, assorted cereals, three fresh fruits and oatmeal station that has several assorted toppings to add to your oatmeal. A yogurt station that also has topping you can add to make your yogurt of choice even more delightful. Plus, we serve coffee, tea, two types of juices, whole, 2% and almond milk. Our location right off I-86/Rt. 17(NY Southern Tier Expressway) at exit 61 makes it very convenient for guests to get off and on the highway. We hope you will stay with us again, soon. Sincerely, Stephen Berwald, GM