13/04/2019 200pennys, Lancaster, New York
I can’t say enough about this hotel! The staff was friendly, accommodating, and personable. The hotel was so clean and we were told that all the rooms had just been refurbished with new furniture, new... more
I can’t say enough about this hotel! The staff was friendly, accommodating, and personable. The hotel was so clean and we were told that all the rooms had just been refurbished with new furniture, new flooring, new everything and it was evident! The pool was heated and well maintained. Hot Tub was wonderful but could use a little facelift. The laundry facility was greatly appreciated as this was our ninth day of vacation. The continental breakfast was great and again the staff was wonderful! This is our second stay at this hotel and I will definitely go back when our travels take us back in that direction! less
Stephen B, General Manager at Best Western Grand Victorian Inn, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Grand Victorian Inn, Sayre, PA. It sounds like you and your family had a grand time. Our staff takes great pride in providing superior service to every guest every time. The Fitness Center is not your typical hotel exercise room. Our Fitness Center has an indoor heated pool, hot tub, his and hers saunas, two racquetball courts (one court double as a basketball court), a large weight room, treadmills, ellipticals and more. Many of our guests enjoy our areas best complimentary breakfast buffet which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage), assorted muffins and bread, assorted cereals, three fresh fruits and oatmeal station that has several assorted toppings to add to your oatmeal. A yogurt station that also has topping you can add to make your yogurt of choice even more delightful. Plus, we serve coffee, tea, two types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.
Stephen Berwald, GM