No TV Service. Spacious king room with balcony. Room 223.
The rating would have been much higher if there was television service. I chose this location because the room has a sitting area with a wall-mounted TV that swivels. Perfect for my late night husban... more
The rating would have been much higher if there was television service. I chose this location because the room has a sitting area with a wall-mounted TV that swivels. Perfect for my late night husband who likes to watch TV after I go to bed. Unfortunately, there was not any advance notice that they did not have television service. It was too late to cancel the reservation so we were stuck. Got to the room and decided to check the outage for DIRECTV, which is the service they supposedly have. Going to the DIRECTV website and checking for outages by putting the ZIP Code there were not any outages showing in this area. Hmmmmm. I read a review in July that there was not any TV service and I thought that was just a fluke, one time issue. Apparently not?! Hopefully they have not been out of TV service since July! Management should have sent an email stating that there is not any television service. It can be done. I have received an updated information email from another Best Western that we are staying in two nights from now that has referenced information that has changed since I made my reservation. There is a Comfort Suites directly behind this Best Western and they have television service. Their service is with Comcast. I called and asked..haha. I would suggest staying there or call here ahead of time to confirm they have tv service. On a normal day the Wi-Fi might be fast, but since there are so many people probably streaming because there is not any TV service the Wi-Fi is slow as molasses.
The website states laundry is one dollar to wash and one dollar to dry. To my dismay that is not the case. It is two dollars to wash and two dollars to dry. Someone needs to update the website!
There was a towel left on the back of the bathroom door that was used by a previous guest. Housekeeping needs to be a little bit more attentive to all of the areas in the room and bathroom.
The mini refrigerator does not have a freezer section.
The outside balcony is absolutely fantastic. There is a sliding glass door with a screen and with the beautiful and comfortable weather they had today it was nice to have the door open.
I might stay here again in the future. Unsure!