Best Western Graham's

As I had seen others comment about wall unit, it is loud and sounds like a plane taking off when it kicks on, we had turned it off for the night. This BW has obviously been some kind of motel previous decades since that’s the feel of it as well the smell of age. My mom slept great (that’s why I’d give it a four star) while I tossed & turned all night. The bed is a bit too soft for my liking. The big issue I had though was around 5ish am, it sounded like someone started walking on the roof (there is no second story to this place). After 15 minutes or so, we finally got up and shortly after turning our room lights on (for being awoken by the walker? On the roof), the sound stopped (I guess the person got off the roof). We also had arrived at night and majority of the units had the outside lights on except where our room, that part was left in the dark. Overall, it was an ok one night stay, looking forward to staying at our next BW which will be a bit more quiet. Oh, the other plus side to this place, it’s is quiet at night, no screaming kids or people slamming doors... that was a nice point. less

We were on a lengthy road trip and staying at a different Best Western each night. This hotel was one of only two that was actually offering a hot sit-down breakfast. The owner/operator provided a staff member to take breakfast orders from the seated guests for all the usual BW offerings (eggs, bacon, sausage, breads). Our plates were prepared in the kitchen and then brought to us. I shared with Best Western corporate that this location should be viewed as implementing best practices that should be shared throughout the corporation. What we generally saw in other Best Westerns on this trip was using COVID as an excuse to cut costs and offer meager grab-n-go cold breakfast bags of marginal quality and quantity. Kudos to this location for finding optimal workable solutions; that is what a world-class customer service oriented business does! David W. Saunders, BW Rewards Platinum less

We stayed at Best Western Grahams for one night on our way to the Badlands. Room was clean and comfortable. Staff was very nice. We enjoyed the hot breakfast in the morning. Definitely would recommend staying here! less

The staff were super friendly, and breakfast was good for the typical included breakfast at motels. It was clean. The problem we had was that the in-wall ac/heat was unbelievably loud when the fan kicked in. It sounded like a plane taking off. I turned the fan down to low, and that helped some, but it was still much louder than we would normally tolerate. I don’t know if it was just our unit or if they are all so loud. We were here just one night passing through, so we put up with it and somehow got some sleep. less

We were traveling and needed a place to stay overnight in this rather remote area. Based on reviews, we chose this BW. It’s an older property where you can park right outside your door. I was a little nervous about what we’d find. However, the room had clearly been updated and was exceptionally clean. There was a refrigerator and microwave in the room. Mattress very comfortable. The breakfast area was large And spotlessly clean. We had the option, with the COVID environment to take a grab and go bag or give our orders to the pleasant lady maintaining the breakfast area. We opted for the hot breakfast and it was quite good. Staff wore masks and were very pleasant and helpful. Pleased with our stay! less