Best Western Golden Spike Inn & Suites

In February I reserved a two room suite for six nights in April. Upon arrival at the hotel we were told the building with the suites was not available as this was the first day they were open for the season. We asked if this was just for our first night and we could move into the suite the following day and the clerk said, 'no, we don't even have the water turned on yet in that building' and again repeated this was the first day they were open. Was April 5th a surprise to them that they were opening? We received a phone call an hour before we arrived with no message left that was from them. Why not leave us a message? We could have had time to check other hotels and decided what to do instead of it being dropped on us at check in. I spend a lot of time reviewing hotels before reserving them. One of the things we want is a place other than a bed to sit. The room we ended up with had one desk chair. This being the off season with few restaurant choices we had brought provisions for making a few meals. No such luck in the room we received. Why were the suites even listed on their website for that week? So buyer beware. If you're going to this hotel call ahead of time to make sure the room is ready for guests. We have no complaints about the cleanliness of the room we received, it was a very nice room, just not the one we wanted! less

Very nice motel. Rooms are spacious, large TV and comfortable bed. The motel was extremely clean and modern furnishings. Staff were very friendly and accommodating. We would definitely stay here again. less

We stayed here for four nights in the busy summer season while exploring the Black Hills and we really liked our large, clean suite that included two comfortable queen beds, large spotless bathroom with a double vanity, a small well equipped kitchen area, and a separate sitting area for relaxing. The hotel also offers many amenities including a complimentary breakfast, fitness room, both an indoor and outdoor pool, laundry, business center, and an outside picnic area. Despite all the positives, the breakfast area was a little small to accommodate all the guests during the busy summer season and the staff had trouble in keeping the items stocked. We also found the in-room Wi-Fi to be unreliable during our entire stay which may have also been related to the very high occupancy. less

Clean comfortable well appointed hotel room. With the microwave sink and refrigerator. Two flatscreen TVs a fold out couch and two queen size beds, and I was just traveling alone. That helped was friendly and helpful, the buffet breakfast included sausage and biscuits, ham, sausage patties, scrambled eggs, home fries, three kinds of cereal,Coffee milk and juice, yogurt and fresh fruit. Pastries and English muffins. Fresh and hot every day. The swimming pool indoors was clean and beautiful and relaxing. I’ve visited in mid October and was told by the front desk as I was checking out that they were closing up for the season October 28 so I’ll see you in the spring. less

Hill City was the second stop in my trip through South Dakota! I arrived right at check-in time and the desk staff could not have been nicer and more accommodating. The hotel was easy to find and centrally located to Mount Rushmore, Custer State Park, and many other popular spots! The rooms were great and I wish I would have stayed here multiple nights. Will definitely stay here again next time through the Black Hills!! less