Best Western Gold Rush Inn

411 Main Street, Whitehorse, Yukon Territory, Y1A 2B6, Canada
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Best Western Gold Rush Inn

This historic Whitehorse hotel offers excellent guest service and enjoys a central location close to attractions and shopping. The Best Western Gold Rush Inn is 100 non-smoking and features the Aveda approved Elements Hair Studio and Day Spa. Our gue show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Gold Rush Inn

Traveller Overview:
4.0 Rating: 804 reviews
Excellent 25%
Very Good 42%
Average 22%
Poor 7%
Terrible 2%
Rating

pdrath, wrote review 16/01/2020

Our home away from Home

Best Western Gold Rush Inn is our home away from home. The centrally located facility is handy for our trips to Whitehorse. The staff are friendly, and the rooms are pet friendly. The rewards progr... more

Owner Response
DaniellePfeifer, Front Office Manager at Best Western Gold Rush Inn, responded to this review
Thank you pdrath for choosing the Best Western Gold Rush Inn as your home away from home! We always love welcoming you back to our hotel; it's truly a pleasure having you as a loyal guest. Our entire team is already looking forward to welcoming you back the next time you are in town! We hope your next visit is right around the corner. Sincerely, Danielle Pfeifer Front Desk Supervisor Best Western Gold Rush Inn
Rating

markwI3147BL, wrote review 13/01/2020

Good Location- Friendly Staff-Clean

The agency we used for our adventure trip, book this hotel on our behalf. The staff was wonderful. Friendly, helpful etc.. The rooms are very clean. You can tell once you see the bathroom, that this... more

Owner Response
DaniellePfeifer, Front Office Manager at Best Western Gold Rush Inn, responded to this review
Hello markwl3147BL, thank you for sharing your honest feedback with fellow travellers. At the Best Western Gold Rush Inn, we take the satisfaction of our guests seriously and are always seeking ways to enhance our guests’ experience. We appreciate you letting us know of the noise disturbance and assure you that we value our guests feedback and that is why we are currently renovating our guest rooms to include sound proofing, new bathrooms and new decor. we have already completed 8 rooms and are currently working on 16 more. We hope to have all of our guest rooms completed in 3 years. While this does not change your experience, know we take your feedback seriously. We hope to have an opportunity to welcome you back, and deliver a phenomenal stay in the wilderness city. Sincerely, Danielle Pfeifer Front Desk Supervisor Best Western Gold Rush Inn
Rating

Martin400921, wrote review 07/01/2020

Poor preparation

We arrived mid-evening. At -26 C outside the thermostat stood at 0 and the room assigned had one inadequate baseboard heater under a large window. It took hours to become comfortable. With very few gu... more

Owner Response
DaniellePfeifer, Front Office Manager at Best Western Gold Rush Inn, responded to this review
Hello Martin400921, thank you for sharing your honest feedback with fellow travellers. At the Best Western Gold Rush Inn, we take the satisfaction of our guests seriously and are always seeking ways to enhance our guests’ experience. We appreciate you letting us know that the thermostat wasn't set before arrival and assure you we have resolved the issue you experienced. We are also currently renovating our guest rooms in stages over the next few years, with 8 rooms completed so far, to include sound proofing in the floors and walls as well as many other upgrades. While this does not change your experience, know we take your feedback seriously. We hope to have an opportunity to welcome you back, and deliver a phenomenal stay in the wilderness city. Sincerely, Danielle Pfeifer Front Desk Supervisor Best Western Gold Rush Inn
Rating

robalaide, wrote review 06/01/2020

Great stay

I would happily recommend this hotel when staying in Whitehorse. The staff are friendly, rooms are clean, access is so easy. Just a really pleasant, no stress stay. The restaurant had a great atmosph... more

Owner Response
DaniellePfeifer, Front Office Manager at Best Western Gold Rush Inn, responded to this review
Hello Robalaide, it is a pleasure to hear this insightful feedback about your stay at the Best Western Gold Rush Inn in Whitehorse. We applaud our team for taking such great care of you, our valued guest. We are also delighted to hear that you enjoyed our on-site restaurant. We hope to see you return soon and that we can offer a 5/5 service on your next stay. Please do not hesitate to reach out if I can assist on your next visit to the Yukon. Sincerely, Danielle Pfeifer Front Desk Supervisor Best Western Gold Rush Inn
Rating

D2DARWIN, wrote review 06/01/2020

One of the best in Whitehorse

I have stayed at several of the local hotels and find this one to be one of the best. Staff was welcoming, Location was great lots of shops and eating establishments near by, room was clean and comfo... more

Owner Response
DaniellePfeifer, Front Office Manager at Best Western Gold Rush Inn, responded to this review
Thank you for providing your feedback on the Best Western Gold Rush Inn, Darwin F! We strive for excellent service; knowing the we have delivered this during your stay keep us motivated to continue our service culture. We are especially happy to know that you were able to enjoy our great central location and comfortable rooms. On behalf of our team, thank you for taking the time to provide us with your feedback. We hope to see you return soon and that we can offer a 5/5 service on your next visit. Sincerely, Danielle Pfeifer Front Desk Supervisor Best Western Gold Rush Inn