Nice hotel, easy access to downtown
18/12/2016 heather154943, Vancouver, Canada
This is the second time I've stayed at this hotel. The room was clean and the bed was comfortable. I know others have complained about the noise however I did not experience any disruption or excessiv... more
This is the second time I've stayed at this hotel. The room was clean and the bed was comfortable. I know others have complained about the noise however I did not experience any disruption or excessive noise - in fact, I had some of the best night sleeps I've had in a hotel!
The front desk staff were great - Benita was professional and made sure that she welcomed me back and checked in on me throughout the time I was there. In the morning, they made sure to advise about the weather/forecast so that I was prepared for the frigid conditions outside.
The elevator did break down while I was there but they had signs directing guests to stairs and the service elevator. In addition, they made the personal offer, and had signs posted, advising they would assist with luggage if required.
I will stay here again. less
Jacqui C, Front Office Manager at BEST WESTERN Gold Rush Inn, responded to this review
Thank you for your review of the Best Western Gold Rush Inn. I am very pleased to hear that you had a great stay at our hotel and thank you for your wonderful comments about Benita, she is a fantastic member of our team. I will be sure to pass on your comments to her.
We will hope it won't be so cold outside, when we welcome you back to the hotel in the future.