Best Western Gold Poppy Inn

Unfortunately our stay was terrible. Convenient location but took three tries to get a room that wasn’t unlocked, dirty unmade bed & drawers open! Front desk did nothing when a drunk man was screaming all night across the hall. Heater didn’t work. Overall dirty & sketchy people. less

You would think during an ongoing pandemic, things would be cleaner. What looked like an opened package of incense was on the floor. The carpet was filthy. Furniture and appliances dusty and dirty. Heating/AC unit was dirty, but cooled well. We spent the first hour of our stay cleaning and sanitizing. The excuse given was they were understaffed for housekeeping, but if the rooms aren't clean, don't rent them out. Toilet seat was really loose. Lack of towels. Noisy. First night, doors banging, dog barking (pet free?), people yelling and whistling until after midnight, banging doors as early as 4:30 AM. You can hear the interstate noise. Second night was quieter. Bagged breakfast was kind of a joke. Sour milk, old shriveled apple, and moldy bagel. Would have been nice to see a list of choices or be able to see the offerings better. Asked for breakfast sandwiches because of another review we read. Not offered until asked about. Supposedly masks were required but most staff and many guests didn't wear them or wore them on their chins. Would not stay there again. less

Reserving a nights stay can be stressful if you reserve with a card. The system only shows the last four digits of your card so if your stay was reserved by someone else you better know that card number or you are out of luck. less

I have never seen what I saw here. We turned down the cover to get ready for bed and was aghast at what we saw. The bottom sheet was heavily wrinkled and dirty showing stains from whoever had used the bed last. We reported this and got another room. But this made the stay not so good. I wouldn't recommend this Inn. Photo of the bed is too gross to share but was shown to hotel staff. less

Very poor experience, and we stay almost exclusively at Best Westerns. Paid more for this hotel as the reviews we say were higher than a property we had stayed at previously. What a mistake, first, went up to our room at check-in and when we opened the door we saw the room had been occupied but had not been cleaned or anything. Then had to wait at the front desk for quite awhile as only one person working the hotel evidently. Where given a different room which was ok, nothing great or worth the price. Bathroom light flickered like an old horror movie for the first several minutes. Finally, if you stay there for more than one night you better be out of your room by 8 a.m. or you won't get your room made up. We stayed for 3 nights and our room was not made up even once, didn't even empty our trash, and we were out of the room by about 9:30 a.m. or so daily. Kept going down to the front desk for new towels. Place was old and definitely tired, but the room did work for a place to stay, just couldn't imagine ever staying there again. Front desk staff were nice for the most part and apologized, but would expect more than an apology. less