We stayed for six nights late in April 2015 and liked such as the ambiance of the downstairs lounges etc, but upstairs was drab, the four people only lift was just awful, and the bedrooms we saw were dark and very badly designed.
We actually looked at four before even agreeing to stay and chose one (Room 242) which had just been re-fitted though as we soon discovered although on first glance it might have looked quite nice the actual layout and design was all about form rather than function!
A dangerously dark alcove for instance where the tea making equipment was and situated and far too much needless furniture etc including so close to the bed we could not even get enough room to open such as the vital main storage chests drawers.
And as for the newly decked out shower room! Well words just fail me hear as it was just shoddy everything was so very badly fitted and tiled etc we could hardly believe it, indeed a kid could have done better, and finally sad to say neither the room or such as the hotel landings were nearly as clean as certainly we would have liked.
Beyond that however the waiting staff were a delight and we would also have to admit the food was superbly prepared though far too slow to arrive after it was ordered, indeed on average it took a full hour between courses to arrive. All in all we felt this was a potentially good hotel being badly let down by its management. less