Good breakfast, poor dinner
28/09/2015 pamandrobert2015, Bingley, United Kingdom
This hotel is old fashioned, but the reception gave us a very pleasant welcome. Rooms fine and beds very comfortable. Shower lacked power. Breakfast was good with plenty of choice. Dinner was very dis... more
This hotel is old fashioned, but the reception gave us a very pleasant welcome. Rooms fine and beds very comfortable. Shower lacked power. Breakfast was good with plenty of choice. Dinner was very disappointing. We chose Goosnargh chicken from the grill but portions were very measly. The menu could have been out of the 1970's. We asked for olive oil to put on our bread but were told that the hotel did not have any! How do they make dressings? No comfort when the manager said that they were getting some the day after. less
VictoriaC72, Owner at BEST WESTERN Glendower Hotel, responded to this review
Thank you for leaving your review of the hotel. I must admit I am bit surprised that you found us to be so old fashioned as we have just refurbished the entire ground floor and are well under way with the bedrooms. I did hear about the Olive Oil incident of course we ordinarily have it, however due to a glitch from the kitchen they ran out, which of course I appreciate isn't any use to you when you needed it for your bread and for that we do apologise.
I hope this will not deter you from visiting us again.