Best Western Giddings Inn & Suites

My family and I have frequented this location a few times. This month was our LAST TIME. Will be going elsewhere. We have Family Reunions locally every year and have stayed for other events. We have been LIED on and denied a room AFTER receiving booking confirmation, Given a Room Infested with Bedbugs, and told the online rate would NOT be honored and he had the right to NOT honor. This location is Independently Owned by Pratik Bhakta, but they still must comply with BW's Standards. Corporate has been notified of the series of events that have occurred with this Family.....every incident had a witness that heard the interaction but yet Mgmt attempted to lie his way out of it when he was talking to a man. Unfortunately for him, the man heard the conversation as well. He then attempted to apologize to the Man for how he was rude to the wife instead of speaking to the wife directly. Needless to say, I am done with this Hotel.....There are 3 other options and 1 does have a free breakfast as well..... This hotel may be decent, food is just so-so..., but I refuse to spend $$$ where I am disrespected as a Woman.... less

We so enjoy staying at the Giddings Best Western during Antiques Week! Comfortable, clean, modern, quiet, and really nice breakfast. The manager/owner is fast and efficient, and knows his business. We so enjoy coming back to our room after a long day of antiquing....You can't go wrong with the Giddings best Western. less

Very Comfortable, Nice Staff. Asked to check out 1 hour later but was told couldn't. Bit then was given 30 minutes, even though other friends given till 12. Was a great location. My friend's and I would definitely recommend this hotel. less

Well this one isn't. When I called t reserve a room, it seemed like I was disturbing thre man. Got here and the lady at the desk was nice but got to the room and...toilet bowl could use sone bleach, shower head was shot and left over coffee in the maker was a great touch..paint peeling from the walls and pictures in the room is a bit tacky. When coming in the lobby this morning, a fella just stands behind the desk staring at me when I said good morning, (Ibet a woman would get really gret creeped out. My brother stayed here when he was moving to town, told me my back would hurt in the morning, it did. I think I'd rather just do the motel six down the street, save some money and know what I'm getting when I come back to visit. less

Okay too start, the room stunk awful. It smelt like the muskiest room at the coast that had water damage and was closed up for a year. Ceiling fan didn't work. Toilet had urine stains under lid. Construction at 8am ,loud noice then without any warning. Because of noise, the breakfast room was packed and coffe machine out of coffee, bacon cold and tasted like cardboard. Eggs out , no place too sit. Only one luggage rack and had too wait 15 minutes for it. Was told they would take care of the smell in room, and it only lasted one or two hours and they didnt fix the ceiling fan like they said they would. I SLEPT WITH COVERS OVER MY HEAD AND GOT SICK AND HAD TOO GO TOO DOCTOR FROM IT. WOULDNT REIMBURSEMENT ANY MONIES. CHARGED ME WAY TOO MUCH FOR ROOM BECAUSE OF ANTIQUE SHOW ECT IN AREA. ONLY ROOM AVAILABLE AND THEY KNEW THEY HAD ME. SOOOO UPSET.... IM EVEN A REWARD MEMEBER... NOT HAPPY AT ALL. THEY DONT CARE, JUST MONEY IN THEIR POCKETS. less