I have stayed in multiple Best Western properties in various cities around the United States. This Best Western by far tops them all. I truly believe Best Western cooperate should come to Gettysburg and take notes on how this hotel is run and kept and then send that to all other owners as a memo for when others start to update/refurbish their own hotels.
It has a very modern look and feel to it; if you ever watch those TV shows where people update their homes, the end result is what it looks like, starting in the lobby, and it spreads down the halls and into the rooms.
The place is very nice. The staff is super friendly. Granted I was there during the pandemic so housekeeping wasn't done, but if I walked out of my room and a staff member saw me, they were quick to ask if they could get me anything for the room (towels, garbage removal, etc.). Or if I sought someone out, they were quick to get what I needed.
Breakfast was minimal, but again, that's due to the pandemic so I cannot speak to how breakfast is in normal times.
When I return to Gettysburg, I will be booking this hotel.
It is located near a few restaurants and stores. Parking is ample, and you can walk towards the downtown area or drive. The battlefield is practically right there too.
The only suggestion I would make to the hotel staff is that if they have a large group occupying multiple rooms and the hotel is fairly empty to please keep them away from those occupying one room. The larger groups tend to congregate in all of the rooms, going from room to room, slamming doors and talking loudly until midnight. I understand keeping rooms near each for easier cleaning, but it wasn't fun listening to loud people late at night when I'm trying to sleep. That's not the hotel's fault, but maybe something to consider.
For history buffs who visit the hotel, what do you think about the picture decisions in the elevator? I'm trying to figure out if it's dark humor or if someone truly didn't know what they were hanging on the walls. (Best Western staff: If you do not know what I mean, leave an email and I'll tell you.) less
Nathan Mares, General Manager at Best Western Gettysburg, responded to this review
Thank you for staying with us and for the wonderful review. We did win the design excellence award from Best Western. We do try to space out guests when we are in the slow season. I will make sure all staff is looking at this correctly so we don't have an empty hotel with guests all next to each other. We look forward to your return visit.