This is a MOTEL out of the 70s
07/01/2019 clintdi, South Riding, Virginia
For the amount of money we paid to stay in that MOTEL (which we thought was a hotel), the entire place should be gutted and remodeled with newer furniture & completely updated! The only reason we sta... more
For the amount of money we paid to stay in that MOTEL (which we thought was a hotel), the entire place should be gutted and remodeled with newer furniture & completely updated! The only reason we stayed was because it was during New Year's & nowhere else had availability. Not only are the rooms sorely outdated, they smell (someone has clearly smoked in the room we stayed in), & the stairwell that feels like you're entering some sketchy place to sleep for the night is ridiculous! Update it & make the doors to each room feel like they're a little more secure too. This is 2019 & the place looks like something out of the 1970s! No A/C in the bedrooms?! Really? If we'd had anywhere else to move to, we would have changed to another hotel. less
GeelongMotorInn, Owner at Best Western Geelong Motor Inn & Apartments, responded to this review
We are very sorry that the apartment and services did not meet your personal expectations. As 3.5 star facilities our apartments unfortunately will not always fully satisfy the varied selective needs and discerning wants of all guests and we regret any misconceptions you may have held on our facility type. We strive to provide clean and comfortable apartments at value-for-money pricing and again am sincerely sorry that we were unable to satisfy your personal requirements on this occasion. Your feedback is most valued and will be used to address ongoing improvements to our facilities and services.
Best Western Geelong