Are there Different rooms for different people
Have a dog? Checking was fine, double charge was corrected. Our room was left side and around back. There was a large parking lot with a nice grass area for dogs and wooded area behind that. (There ar... more
Have a dog? Checking was fine, double charge was corrected. Our room was left side and around back. There was a large parking lot with a nice grass area for dogs and wooded area behind that. (There are lots of feral cats at the edge of the woods) There is a breezeway to a row of individual rooms, Motel style. Entered the room and it was not like the pictures you see. Hair in the bed, chairs were visibly dirty, bedskirt yucky, no microwave no refrigerator so sad. I won’t give more details but I was to tired to go elsewhere. :(..
I read over 12 other reviews below and looked at pictures. I really feel there are separate sections. There is the Best Western certified for franchises but then there is the dog ‘house’ section of .. in the morning I skipped breakfast but wanted coffee, sadly it was empty.
Awful nights sleep. less
BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.