Great staff
Firstly, the staff were excellent. Friendly, helpful and obliging, especially the lady who we met on our arrival very late in the evening. We enjoyed a very tasty evening meal and an excellent, well... more
Firstly, the staff were excellent. Friendly, helpful and obliging, especially the lady who we met on our arrival very late in the evening. We enjoyed a very tasty evening meal and an excellent, well cooked, extensive breakfast the following morning.
The decor in our room was extremely tired and is in need of a major decoration. Despite that the room was clean, tidy and a good size. The communal areas were also clean and tidy. No doubt due to the efforts of the staff. I've given 4 stars because, in its way, despite the flaws, it was an extremely pleasant stay. less
Claydon Ipswich, General Manager at Best Western Gatehouse Hotel, responded to this review
Thank you for your review, we strive to maintain the highest standards for our guests, and we are delighted you enjoyed your stay. we hope you will consider us again in the future, many thanks.
Kind regards
Frankie Manners
Operations Manager