Best Western Gastonia

Service is horrible, but after you are checked in the rooms are nice and the layout is great. Price is decent. Always ask for price match for online. Only option we had for room was 3rd floor, no elevator. Breakfast during Covid Is doable but just be prepared to order out. Close to multiple restaurants. less

Sorry because the employees were very nice but a big bug in my room, dirty, worn and old carpets and noise because of the highway. Very cheap breakfast because of the Covid. Price too much high regarding the location, the situation and the the age of the equipments. Sorry again because this is not about the employees but you should really do something to fix these problem which can have sanitary consequences. Thank you. less

My mom chose to stay at this property for her birthday even though I urged her to stay at a Marriott property. She wanted a room with a jacuzzi, so she booked a weekend here for her birthday. The hotel itself just seems extremely sketchy. The room is accessed from the outside and has a motel vibe to it. The bedding seemed old and the duvet seemed extremely outdated. She was excited about the outdoor pool which was extremely small, but it fit her needs, so I guess that's fine. She was very upset however, that the jacuzzi in her room didn't work. The maintenance man had to come in, interrupting her evening, only for him to say it wasn't going to work. She was supposed to receive some type of refund, and credit of some kind, but management never had this taken care of. She paid full price for a room with a jacuzzi she wouldn't even use. She said the bed was comfy and she enjoyed the breakfast, so that's the only reason I'm giving this location 2 stars. Would never send anyone here. less

This hotel is right by interstate 85, which makes it hard to sleep during the day as I was working nights. I also was bitten by something on my face and neck, pretty sure it was fleas. The staff at the front desk were very nice and moved us. We were scheduled to be there 3 weeks but company moved us.i normally like BW but not this one. First floor is in the basement no Elevator. less

Bathroom tub was painted with latex paint. With the hot water running it started to peel off, leaving all kinds of peels on my legs. The caulking around the toilet was so shabby that a 5 year old could have done a better job. The door to the bathroom was sticky, dirty and disgusting. «Molly maid » was obviously visually challenged. less