Nice Location, Clean, and Professional Staff
17/10/2018 cumstead, Pinehurst, North Carolina
The location of the hotel was perfect for my business stay in Gastonia for two days. There were several good restaurants near by and within walking distance. The check-in/ front desk and breakfast st... more
The location of the hotel was perfect for my business stay in Gastonia for two days. There were several good restaurants near by and within walking distance. The check-in/ front desk and breakfast staff were outstanding and showed off their excellent professionalism and training in doing their jobs; however, the facility is in need of some up fitting. I was placed on the back of the hotel and near the highway which was a little noisy but after a nice meal next door I hardly noticed. This is a no frills hotel and hardly worth the price over $100 a night but over-all because my stay was last minute... what can I say other than, You learn as you go!:-) Would I return in the same circumstances? yes, but I would request not to be on the back of the hotel nearest to the highway traffic or a 20% discount off the price. less
Nerissa M, Guest Relations Manager at Best Western Gastonia, responded to this review
It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff, we thank you for your business and we hope to see you again.