I left here with a smile on my face!
04/07/2019 TexasMomTW, Hot Springs, Arkansas
This review is for the Best Western in 29 Palms, not the one in Joshua Tree. I left there with a smile on my face, due to all of the friendly and service-oriented staff who inquired multiple times, ev... more
This review is for the Best Western in 29 Palms, not the one in Joshua Tree. I left there with a smile on my face, due to all of the friendly and service-oriented staff who inquired multiple times, even via telephone, how our stay was and if they could do anything else to help. Other positives – great location convenient to Joshua Tree National Park’s Oasis Visitor Center entrance, convenient parking, chocolate chip cookies at the front desk, a great breakfast, especially the fresh fruit and nuts for the waffles and cereal, spacious clean and comfortable room with a window that opened, decent air quality, comfortable beds, an arm chair with a footstool in addition to a desk with a desk chair, the toilet and tub in the bathroom with the sink in the room to make it easier for 2 people to get ready in the morning, the large closet area and good shower with effective exhaust fan. We enjoyed our second-floor room that opened to an interior hallway, though be aware that there is no elevator. less
Tina M, Guest Relations Manager at Best Western Gardens Hotel at Joshua Tree National Park, responded to this review
Greetings from Best Western Gardens Hotel at Joshua Tree National Park Hotel. Guest comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. It is wonderful to hear of the great impression we made with our amenities and services. We can't begin to tell you how much we appreciate your five star review, and we can't wait to
serve you again!