Best Western Garden Villa Inn

760 NW Garden Valley Boulevard, Roseburg, Oregon, 97470-1919, United States
based on 1078 reviews Trip Advisor Logo
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Best Western Garden Villa Inn

Welcome to Best Western Garden Villa Inn!

Located off of I-5, our Roseburg hotel is conveniently located next to top destinations, like the exciting drive-through Wildlife Safari.

The Great Northwest is known for the outdoors, and g
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
760 NW Garden Valley Boulevard, Roseburg, Oregon, 97470-1919, United States

Reviews of Best Western Garden Villa Inn

Traveller Overview:
4.0 Rating: 1078 reviews
Excellent 37%
Very Good 39%
Average 13%
Poor 5%
Terrible 4%
Rating

thekeyagentms, wrote review 31/08/2020

Nice Stay

Over all our stay was great. Breakfast was good, the normal continental breakfast you would normally see, our room was pretty clean, the pool stays open tell 11pm that was a plus for our stay :) the... more

Owner Response
Best Western Roseburg, General Manager at Best Western Garden Villa Inn, responded to this review
Thank you for taking the time to fill out our survey, I understand the importance of your time. I am glad you had a pleasant stay with us, my staff and I strive to help our guests in anyway during their stay with us. Your feedback is our report card. Thank you, Ryan Sanders, Operations Manager
Rating

Donna B, wrote review 26/08/2020

Excellent Motel

We were able to check in early, the people were awesome. The room was spotless & smelled great, no smoke. Will definitely stay there again, can't say enough about the fantastic service. The breakfa... more

Owner Response
Best Western Roseburg, General Manager at Best Western Garden Villa Inn, responded to this review
Thank you so much for your review, I am very proud of the wonderful job our staff does here. Your positive review is a reassurance, to this hardworking group, that they are doing a great job. We understand the importance of providing our best customer service, as well as the impact of the recommendations to other potential guests. Again, thank you for your response, hope to see you again! Ryan Sanders, Operations Manager
Rating

louier746, wrote review 09/08/2020

Great Place To Stay

Great place to stay. The manager was funny and he showed personal interest in each of his guests. Even remembered my name and greeted me when I saw saw him by the pool the next day. When I told him th... more

Owner Response
Best Western Roseburg, General Manager at Best Western Garden Villa Inn, responded to this review
Thank you so much for your review, I am very proud of the wonderful job our staff does here. Your positive review is a reassurance, to this hardworking group, that they are doing a great job. We understand the importance of providing our best customer service, as well as the impact of the recommendations to other potential guests. Again, thank you for your response, hope to see you again! Ryan Sanders, Operations Manager
Rating

David L, wrote review 31/07/2020

Unclean floors during Covid

The slate entrance floors in both of our rooms were filthy. Obviously they had not been washed or sanitized in a long while. With 2 kids under 3, this was very unsettling. I had to hand wash them as ... more

Owner Response
Best Western Roseburg, General Manager at Best Western Garden Villa Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

LCD1391, wrote review 29/07/2020

Great Hotel

Great staff, good food, comfortable rooms, nice area for pets, easy location to roam around town, easy access from I5. We did not use the pool, but it looked nice and was clean. The maintence man Ga... more

Owner Response
Best Western Roseburg, General Manager at Best Western Garden Villa Inn, responded to this review
Thank you for taking the time to fill out our survey, I understand the importance of your time. I am glad you had a pleasant stay with us, my staff and I strive to help our guests in anyway during their stay with us. Your feedback is our report card. Thank you, Aman Sandhu, General Manager