Very Friendly Staff and a Comfortable Stay
11/06/2019 MJDre1, Livermore, California
Staff at this location was all very friendly and welcoming. The grounds are very well maintained. There is a pool and a small gazebo that you could use. It is an "old style" motel where you park your ... more
Staff at this location was all very friendly and welcoming. The grounds are very well maintained. There is a pool and a small gazebo that you could use. It is an "old style" motel where you park your car in front of your room and enter directly from outside. It was quiet even though the inn was pretty full the night we stayed there.
We were in Rm 124, which can be used as a suite. Decor was quite nice. It was nicely appointed with a table and two chairs in addition to the desk and desk chair. There was also a whirlpool tub in the room.
The bathroom was small (toilet and tub/shower) and the toilet paper holders were so close to the toilet that you bumped them with your arm. We ended up taking the paper off the holders to give us a few more inches of space. Very odd placement.
King size bed was comfortable. There was some traffic noise but nothing that kept us awake.
Breakfast was generous with many options. Staff was diligent about keeping it stocked.
We had one problem. There were many flies in our room. During our twelve hour stay my husband killed at least 40 flies. There were no unusual odors in the room and it was very clean when we arrived. But flies were on the window curtains and on the shower curtains. When we told staff about it at checkout, they said they would have maintenance look into it.
Despite that minor problem, I would definitely recommend this comfortable, welcoming hotel. less
Best W, Manager at Best Western Garden Villa Inn, responded to this review
Thank you for taking the time to fill out our survey, I understand the importance of your time.
I am glad you had a pleasant stay with us, my staff and I strive to help our guests in anyway during their stay with us. Your feedback is our report card.
Thank you, Aman Sandhu, General Manager