Best Western Garden Inn

101 Gosai Drive, Bentleyville, Pennsylvania, 15314-1049, United States
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Best Western Garden Inn

Located near I-70 in the heart of Bentleyville, Pennsylvania, the Best Western Garden Inn offers comfortable amenities at an unbeatable value - all located just a short drive away from the California University of Pennsylvania, the Douglas Education show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
101 Gosai Drive, Bentleyville, Pennsylvania, 15314-1049, United States

Reviews of Best Western Garden Inn

Traveller Overview:
4.5 Rating: 320 reviews
Excellent 60%
Very Good 24%
Average 7%
Poor 4%
Terrible 2%
Rating

Larrybbwadmirer, wrote review 12/06/2020

Great hotel but wont allow people in without a facemask

I stayed at this hotel 4 times for multiple nights and we like this hotel. We had to cut our last day short because they would not let me in the hotel thru the lobby without a face mask. They said on ... more

Owner Response
Jessica B, Front Office Manager at Best Western Garden Inn, responded to this review
Thank you for taking the time to post your review. In April, when Gov Wolf started the mask policy, it was put forth as mandatory. As of last week, it was still required for open businesses' employees and customers to wear masks. Regardless, anyone with a medical condition does not need to wear one, or provide an explanation. I apologize if this was not explained politely. We value you as our guest and hope you will stay with us again!
Rating

emilybS233AK, wrote review 05/03/2020

No desire to ever stay at a BW again/pesticide

We arrived Friday night, when we got to our room it was covered in white powder (pesticide). The perimeter of the room, the dresser drawers and all furniture was covered. The lady at the front desk lo... more

Owner Response
Jessica B, Front Office Manager at Best Western Garden Inn, responded to this review
Thank you for your feedback. We will address the miscommunication error with the appropriate departments. Any hotel can get bed bugs, as they're simply brought into a hotel in the guest's luggage. It's the hotel's response which is crucial to controlling and eliminating the issue. We use full encasement protectors on our mattresses and box springs, we train our staff to check thoroughly for any signs, and if needed, our exterminator treats the room. We apologize for your experience.
Rating

Ken V, wrote review 16/02/2020

Stayed here for the nigh....

It was workable. Not much in the way of amenities or close by dinner options. The room was clean and quiet. Elevator was slow. Breakfast was standard free breakfast fare. The yogurt machine did no... more

Owner Response
Jessica B, Front Office Manager at Best Western Garden Inn, responded to this review
Thank you for taking the time to post your feedback! We're pleased to know that you experienced a quiet and clean accommodation. Thank you for being our guest and we look forward to your next stay!
Rating

my3tboys, wrote review 20/01/2020

Not the place to stay anymore

This property has taken a bad turn in how they take care of the facility and guests the lobby hallways and elevator were tracked with mud from construction crews that were staying at the hotel no one ... more

Owner Response
BestWesternHotels, Corporate at Best Western Garden Inn, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
Rating

tinbadge2, wrote review 04/12/2019

best western in bentleyville pa

oveall it was a very nice and comfortable. the breakfast wasn't to bad. better then most. the beds were very comfortable and the rooms were very clean. i would recommend it highly. i would stay there ... more

Owner Response
Jessica B, Front Office Manager at Best Western Garden Inn, responded to this review
Thanks you for your wonderful review! We’re thrilled to know that you had a great stay with us. Thank you for being our guest!