Best Western Garden Inn

101 Gosai Drive, Bentleyville, Pennsylvania, 15314-1049, United States
based on 323 reviews Trip Advisor Logo
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Best Western Garden Inn

Located near I-70 in the heart of Bentleyville, Pennsylvania, the Best Western Garden Inn offers comfortable amenities at an unbeatable value - all located just a short drive away from the California University of Pennsylvania, the Douglas Education show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
101 Gosai Drive, Bentleyville, Pennsylvania, 15314-1049, United States

Reviews of Best Western Garden Inn

Traveller Overview:
4.5 Rating: 323 reviews
Excellent 60%
Very Good 25%
Average 7%
Poor 4%
Terrible 2%
Rating

Y5088RHsteveh, wrote review 10/03/2021

Nice hotel

Newer hotel. Very nice lobby/lounge area. Room very clean & spacious. Big counter & sink in bathroom, TV had no sound the first night. Repaired the next morning. Bed was comfy. Breakfast was very good... more

Rating

HPMomExtraordinaire, wrote review 29/10/2020

Excellent overnight stay

We chose this hotel for its convenience to the highway, halfway point in travels, and because it was pet friendly. We would definitely return. Clean room and linens; well lit outside so no issue takin... more

Owner Response
Jessica Brovey, Other at Best Western Garden Inn, responded to this review
We really appreciate your wonderful review! We're thrilled to know that you experienced a great, comfortable and clean stay. Thank you for being our guest and we look forward to your return!
Rating

M2069AXlaurap, wrote review 26/10/2020

Covid risk

My boyfriend and I recently stayed overnight at this hotel. We checked in and the front desk associate Andi was very friendly and had her mask on properly. When we went to our room we had a small iss... more

Owner Response
Jessica Brovey, Other at Best Western Garden Inn, responded to this review
Thank you for your review. We appreciate your feedback and will address your concerns with our staff. We're pleased to know that you enjoyed your clean and disinfected room and the TV issue was remedied quickly. Thank you for being our guest!
Rating

Larrybbwadmirer, wrote review 12/06/2020

Great hotel but wont allow people in without a facemask

I stayed at this hotel 4 times for multiple nights and we like this hotel. We had to cut our last day short because they would not let me in the hotel thru the lobby without a face mask. They said on ... more

Owner Response
Jessica B, Front Office Manager at Best Western Garden Inn, responded to this review
Thank you for taking the time to post your review. In April, when Gov Wolf started the mask policy, it was put forth as mandatory. As of last week, it was still required for open businesses' employees and customers to wear masks. Regardless, anyone with a medical condition does not need to wear one, or provide an explanation. I apologize if this was not explained politely. We value you as our guest and hope you will stay with us again!
Rating

emilybS233AK, wrote review 05/03/2020

No desire to ever stay at a BW again/pesticide

We arrived Friday night, when we got to our room it was covered in white powder (pesticide). The perimeter of the room, the dresser drawers and all furniture was covered. The lady at the front desk lo... more

Owner Response
Jessica B, Front Office Manager at Best Western Garden Inn, responded to this review
Thank you for your feedback. We will address the miscommunication error with the appropriate departments. Any hotel can get bed bugs, as they're simply brought into a hotel in the guest's luggage. It's the hotel's response which is crucial to controlling and eliminating the issue. We use full encasement protectors on our mattresses and box springs, we train our staff to check thoroughly for any signs, and if needed, our exterminator treats the room. We apologize for your experience.