Best Western Garden Court Aylesbury

A scruffy hotel requires updating with added mould around sink and toilet, cobwebs above bed overpriced for a 3 star hotel good bed and the girl on reception was very pleasant and helpful we would not stay again less

Around 14 of us stayed here in April as we were attending a Wedding nearby at the Buckinghamshire Railway Centre. We stayed for 2 nights. The staff were all very friendly and helpful. Rooms were bright and clean. There wasn't much of a bar, it was really the breakfast room with a small bar in it. The breakfast was basic but very nice. less

The most important aspect of a hotel room is getting a good night's sleep. Unfortunately our bed was hard as a rock. The curtains on the east facing window didn't fit well so we were woken at dawn by bright sunshine. Room was very cold and heater was unbearably loud. So we got very little sleep. However it was an enormous room and had everything we needed, including a clock radio which was a bonus. Though this wasn't next to the bed, and there were no plugs next to the bed either. Overall I'd avoid unless you like an incredibly firm mattress. less

Stayed here recently while attending a month long training course, The staff are amazing. the reception and FOH staff are willing to help and will help you out no end! so top marks there! The rooms are large and spacious, the beds are, for the most part very comfortable, the furniture is grand, its a very nice well proportioned room. The bathroom is a decent size, and all of the rooms i stayed in were clean and well presented. The only problem is the shower temperature, but this was solved after asking the amazing staff. if you find that your shower goes from artic to lava, speak to the staff and they will fix! The food is good, quickly prepared, and its tastes good - always a bonus! breakfast is good, even meals are good, i cant say about the bar, but Im sure its great too! The staff will also order you a take away if you if you fancy one. Overall I would not hesitate to stay at the hotel again. really nice place, friendly staff and peace and quiet when needed. less

We were welcomed by a young man called James who was very polite and helpful but from here our stay as brief as it was went down hill. The room was spacious but tired, tbh you get used to this in a lot of places in the UK and we just make the best of it. Hell who doesn't love a good 80's style wardrobe/desk in a room.   Our nights sleep was the real disappointment. After all it's why we get a hotel opposed to sleeping on a park bench, however the misfortune of my selection of this hotel meant our peaceful slumber was non-existent (and I fear I will never have a say in a hotel choice ever again).  Between the bed that felt like a bit of hard board and the pillows that were approximately an inch deep it was hard to get comfortable. However the constant rush of water 'style noise' (we assume through the a/c unit on the wall) was starting to feel like some strange version of water torture by 3am... by 4am we had debated just leaving there and then! But the 2hr drive home with nerves on edge and no sleep didn't seem like a great idea. We suffered through till 8 when we went for showers and the like. The bathroom was a bit grubby with the standard black mould/cream suite, with the fluctuation in water temperature like some cruel joke of a possessed hotel that hadn't finished it's water torture regime. Ironically about this time the water torture noises from the air con unit had subsided that had been present ALL night like a strange encore from a terrible comedian. Showered and red eyed we decided we would meet with our friends and have breakfast. Room behind us we thought we'd endured and came out the other side and the road home is in sight. Upon ordering breakfast we're then told that our rate didn't include breakfast... the strange 'web special' rate which happened to be exactly the same as our friends rate (also staying at the hotel) differed in that they not only escaped the water torture noises (not the hard beds and water temperature variations tho) but they would receive breakfast with their room rate. It was this point i think hysteria kicked in and I have very little recollection of the 2 hour drive home apart from wishing that I had stayed at the premier inn literaly 100m down the road!! All in all people. The reward points aren't worth the stay here. Just stop at the Premier Inn and relax with their Good Night Guarantee as this hotel simply can not guarantee a good night .... nothing but excuses that they are undergoing refurbishment! less