Best Western Garden Court Aylesbury

For what you pay it is very good value for money compared to other budget hotels. Staff very friendly, always asking how our day had been. Will definitely return when I visit Aylesbury again! free carparking less

Best Westerns are a mixed bag but they generally follow a similar pattern: OK about 15 years ago, tired bathrooms, no lift, mediocre staff. This is pretty much exactly as I found this hotel. The staff made life a lot easier for us by allowing us to stay under special circumstances at short notice and that's why they get a 3 and not a 2. The bathroom was hideous with a weird noisy pump that ran out of hot water very quickly. Mould covered the ceilings and was growing inside the toilet pan. The two single beds pushed together (which always annoys me) were comfy and the room was large. The gym over the car park was free to use but I was injured so couldn't use it. My wife approved. I was annoyed with the gym staff though because they were conducting large classes outside with the boom box blaring and this disturbed me in my room. The location is good with a relatively quick walk into Aylesbury. The bar prices were extortionate with limited choice so you're better off walking to a pub (there's one nearby if you turn left). It made it worse that while I was watching TV there, a Best Western advert came on featuring a guy in the lap of absolute luxury. My mouldy bathroom said otherwise... less

Rooms are extensively spacious, Ideal for staying near Aylesbury. Staff are incredibly helpful and friendly. Good breakfast and this is also a pleasant bar area for an evening drink. The rooms are in good condition and have everything you need in the bathroom area. Good wifi signal, free in the hotel. Grounds are a little over run but there is a health & leisure club within very close walking distance. less

Visited Aylesbury to visit family with my 2 boys. Room a decent size, bed comfy enough but really dated. The water pipes must run through the room because I could hear the person who arrived at 3.15am having a shower. At 4.15 I could hear the heavy doors banging as someone else was making an early start. All in all not a great sleep. First morning breakfast was served with a snarl. We were made to feel very unwelcome, the table was dirty, cutlery was grubby and so was the crockery. Food was ok but other breakfast goers (who ordered after us) were served first and there was no apology. Our second morning couldn't have been more different. The lady serving was great with the lads, nothing was too much trouble and we didn't feel like second class citizens. less

I stay around the UK in very different locations and classifications of hotel so I have a lot of experience to draw comparisons. I stayed here for 4 nights on business (booked on my behalf) and firstly I have to say the location is pretty good not far from town. I don't know if it was just this week, but there were lots of vans from what appeared to be motorway crews or builders and there was a lot of movement in the AM (more on that later). The hotel itself appears modern from the outside but inside its looking a little tired and I'm always sceptical of places where the lights are low as they can hide a multitude of sins. Anyhow, got parked and checked in easy enough and decided to eat dinner in the bar first night. Service really friendly with a limited menu; had the New York chicken and it was OK. Rooms are very spacious. I was at the end of the lower corridor in room 109 and it was very cool despite it being about 25-29 outside. In fact it was that cool I needed the heater on to warm it up! Decor inside is OK but again quite dated. Bed is firm but I slept comfortably. Bathroom looks like it could be modernised but it was clean. There was a damp musty smell from what I think was the carpet but couldn't be sure. Strangely my room had one new double glazed window and 2 old wood single glazed which was very strange. Unfortunately even though the bed is located the farthest it can be from the door, noise in the corridor is very bad and doors all slam. Also, if you are in room 108,109, 110 or 111 you are going to get disturbed from the vending machine and ice machine. I was woken twice by the vending machine noise and several times by people who seemed to have a fixation with ice at times beyond 2300 and at 0645 in the morning. Also the work men are up early and slam doors like mad at 6am. This was not welcome when you have a full day's work planned but even less so when you get woken at 6am and kept awake by the doors when you have a full day followed by a drive home which ended up taking me 7 hours; not impressed. So sound insulation gets a 0/10 from me. Breakfast was good with a well stocked choice of continental and an optional cooked full English. Dining room/bar is small but I never struggled to get a table at 0730 daily. I have to say that the ladies and gent that do the breakfasts are very efficient and look after you very well. OK it's not a breakfast buffet but choice, cleanliness and efficiency of the staff makes breakfast here excellent. Also found reception staff very friendly so overall it's a positive review from me for the staff. I do however wish I'd been in the Premier Inn round the corner as if I'd been woken up like I was, I'd have been invoking the goodnight guarantee! I'd just say that BW really need to plough some money into improving the hotel else it's only going to get even more tired. less