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Best Western Galveston West Beach Hotel

AAA - 3 Diamond

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Enjoy truly great value at our Galveston Seawall hotel!

Galveston, Texas is a small, romantic island tucked deep in the heart of south Texas, offering 32 miles of beautiful beaches, exciting entertainment and quality restaurants and shopping, and the new Best Western Galveston West Beach Hotel on Galvestons Seawall Boulevard gives you easy access to it all at a price that wont break the budget.

Business travelers appreciate our convenient location and quality amenities keep them productive. Businesses and universities near the hotel include Galveston College, Texas A&M at Galveston, University of Texas Medical Branch, American National Insurance, U.S. Army Corp of Engineers and the U.S. Coast Guard. We have a 24-hour business center.

Whether youre enjoying a refreshing vacation or embarking from the Port of Galveston, our hotel offers a great stay at a great price. Our prime location allows you to relax and watch the ocean waves crash, and we are close to numerous attractions the whole family can enjoy, including Schlitterbahn Waterpark, Stewart Beach, Galveston Island Ferry and much more.

Our hotel provides great amenities, including free high-speed Internet access, a free full hot breakfast bar, 24-hour gift shop, fitness center and outdoor pool and whirlpool. Make your reservations today to enjoy the best stay Galveston, TX hotels has to offer!

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Location

8710 Seawall Boulevard
Galveston
Texas
77554-9781
United States
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call 409/740-9100
AAA - 3 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
16:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 77554-9781

Send to Tom Tom

Address
8710 Seawall Boulevard
Galveston
Texas
77554-9781
United States


What's nearby?

Recreation

  • 30 mile(s) from Houston




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 820 traveller reviews
Rating: 5 184
Rating: 4 181
Rating: 3 162
Rating: 2 125
Rating: 1 168
Rating

Excellent Hotel, but...

16/04/2019 Philip S, Groveton, Texas

The room was great (beds are firm) the reception was excellent. NAE did a great job checking us in. I would have given this hotel a 5, however there were a couple things that bugged me. First, the Jac... more

Owner Response
Michael B, General Manager at Best Western Galveston West Beach Hotel, responded to this review
We clean the jacuzzi twice a day and it gets a lot of use, especially during the weekends. I will pass your comments on to my maintenance team
Rating

Guests are not their first priority at this hotel!!

16/04/2019 BusyB075, Humble, Texas

This property has got to have the rudest, most obnoxious staff I have ever the displeasure of encountering. Not knowing the breakfast area closed at 9 am (we probably should've looked ourselves, but n... more

Owner Response
Michael B, General Manager at Best Western Galveston West Beach Hotel, responded to this review
Your feedback is noted. I apologize for the inconvenience.
Rating

I can't give them a zero!!!

15/04/2019 PatriciaM10460,

Get a GM that doesn't verbally attack your guests because they have a service dog. This man was RUDE beyond words. Instead of addressing me, he was preaching to everyone in the lobby. Even walking ... more

Owner Response
Michael B, General Manager at Best Western Galveston West Beach Hotel, responded to this review
I am in receipt of your email and previous posting and acknowledge receipt of the same. I regret that you misinterpreted my questions regarding your service animal. When I asked what task the animal performed for you became very defensive and said in a very loud voice that I was not allowed to ask any questions about your service animal. When you brought back the service animal collar with a certificate on it I brought to your attention that it stated very clearly that the only question allowed under the ADA regulations is what task the animal performed for you. We welcome service animals to our hotel but we are not a pet friendly property and therefore it is often necessary to ask a guest who wants to bring a service animal on to the property a few basic questions.. I came to the lobby to speak with you instead of communicating from behind the front desk out of politeness and respect. I'm sorry that you saw it to be something otherwise. I am confused about your comments regarding the morning after because I did not come on to property until 1pm and was definitely not there for the breakfast.
Rating

Rude Front Desk

11/04/2019 lurowt, West Monroe, Louisiana

Checked in close to midnight and was greeted by Ebony, who was not very pleasant. When mentioned this to a manager, he stated, “this is how it’s done in Texas”, I was very surprised at the poor custo... more

Owner Response
Michael B, General Manager at Best Western Galveston West Beach Hotel, responded to this review
Thank you for your feedback.
Rating

Rude employees

11/04/2019 Maps23156367808, West Monroe, Louisiana

Employees were very rude. When complaining to the manager, Micheal, it does no good. He justifies his employees actions and stated that’s the way we handle it in Texas!! I do not recommend this hotel ... more

Owner Response
Michael B, General Manager at Best Western Galveston West Beach Hotel, responded to this review
Thank you for your feedback.