My daughter was traveling through Galt with her family. Her van broke down, with the time of night no choice but to rent a room. Room was ok, seemed to have a strange smell. Traveling with 4 kids and ... more
My daughter was traveling through Galt with her family. Her van broke down, with the time of night no choice but to rent a room. Room was ok, seemed to have a strange smell. Traveling with 4 kids and no available mechanic/tow to pick up car until 1 pm the next day. She asked for a late check out, she was told no. The hotel has vacancies this should not have been a problem. Today the weather will be over 100 degrees and now my daughter and her family will have to sit out in the heat. Her youngest is 1 year old you would think the hotel would be a little more accommodating, she also offered to pay a little extra, she was told it would cost her the entire fee for another night. less