Best Western Freeport Inn

Stayed here when we needed to stay overnight to pick up a new puppy in the area. Hotel is under construction so no usual amenities were available other than WiFi. Room decor was ugly, although everything looked new except shower floor which looked either worn or dirty. Staff were not very friendly or helpful, breakfast was Grab and Go in a bag since no facilities were available. Mattress very hard. Room rate was very reasonable, however. less

I'd give a 6th star if we could. We stayed with our infant prior to the provincial lock down and couldn't have felt safer. We also enjoyed a very comfortable stay. Further, we left our vehicle for an extended stay and when we realized we had locked our keys inside - the hotel went above and beyond to help us retrieve the keys (while we were still away). Kim, especially, was phenomenally helpful and always maintained a very pleasant attitude. Again, 6 stars if we could. less

I had wonderful Time. The place is a great place to come and relax and close to the Freeport outlet mall and there is so Much to do the staff here was attentive to my needs. They provided a Healthy Breakfast. The Bad about this place is they are doing some Renovations Right Now But they are respectful of the Guests And dont start to early Over all this experience was well worth the money spent!!!!!!! less

This was a nice hotel, conveniently located in a wonderful setting. They appear to be renovating the main lobby/office so check-in was just in a regular room. The room I had was on the first floor, and was quite nice. First floor rooms have a shared patio, if you're facing the right direction it's a recipe for watching a great sunset. The room itself was clean and modern. there was some normal wear-and-tear but overall it was pleasant. I also had some issues with the room, let the front office know, and by the time i had gotten gas and coffee nearby, it was all fixed. The staff is great and helpful. They appear to be adhering to COVID guidelines, sanitizing things, masks, etc. Don't come here expecting luxury, it's not. It's a cheap, clean, and pleasant place to stay with attentive staff. There are plenty of options in Freeport, I'm glad I chose this place. less

The common areas may be a little lacking in terms of amenities, but the rooms are well appointed and the hotel is very clean. Great value for your money, plus the hotel managers are very helpful and accommodating. I needed to arrange a delayed checkout so that my daughter could complete that day's remote schooling. The hotel managers were happy to accommodate and there was no extra charge. Another national chain in the area wanted to charge me half a day to stay over for 3 hours. less