Best Western Franklin Inn

1308 Murfreesboro Road, Franklin, Tennessee, 37064-3041, United States
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Best Western Franklin Inn

Welcome to the Best Western Franklin Inn! Our proximity to Natchez Trace is just one of the many reasons guests choose to stay at our Franklin hotel. Were located two miles from historic downtown Franklin, Tennessee, so many shops, restaurants and at show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1308 Murfreesboro Road, Franklin, Tennessee, 37064-3041, United States

Reviews of Best Western Franklin Inn

Traveller Overview:
4.0 Rating: 1206 reviews
Excellent 38%
Very Good 29%
Average 16%
Poor 8%
Terrible 7%
Rating

Lakesha B, wrote review 21/07/2021

WORST cutomer service

The hotel was great for the value and location but the customer service SUCKED!!! The woman at the front desk is absolutely rude. I called to inquire about an early check-in and the woman hung up the ... more

Rating

leahcR2164CA, wrote review 16/07/2021

Roach motel - and I reported them to the health department

Check in 7/09/21 with intended check out 7/11. 7/9/21, 12 am: Found live and dead roaches in our room, a bed bug in our bed, a dead moth under the kitchen sink and hair and dirt on the bathroom toil... more

Owner Response
Front Desk, Owner at Best Western Franklin Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Rating

Cindy W, wrote review 11/07/2021

Bed and breakfast clean, simple, nice stay.

We wanted a clean room with basic needs at a good price. A clean quiet room with a bed and bathroom was all we required. Our needs were met plus. The breakfast was a plus, we had to eat somewhere. I... more

Rating

sfj1151, wrote review 07/07/2021

Excellent value friendly staff

Fantastic location, staff recommended dinner options, rooms clean comfy beds, quiet area, pulled up to room, was convient taking luggage to room. Lots of rezturants, shopping, bars, stores.right of... more

Owner Response
Front Desk, Owner at Best Western Franklin Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Rating

murphyft75, wrote review 01/07/2021

Great as usual

Have stayed at this location for many years. The experience is excellent every time we stay here and continues to add to our fine experiences here. This year was especially pleased with the service ... more

Owner Response
Front Desk, Owner at Best Western Franklin Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.