Best Western Franklin Inn

MY bed was bloody. Called for it to be cleaned and changed. Response was sheets shoved at me by a man who did not speak English. He did not understand when I requested full bedding change. Showed him the soiled bedding and he turned with out speaking and left by the time he returned I had already called for new reservations elsewhere. He shoved bedding at me and scooped up the old bedding, not even trying to listen to what I was telling him. Neither was there an offer to make the bed or a refund. The incident should not have happened as the blood was in plain sight when you walked in the door and was a large amount that it went through three layers of bedding! This place does not match online pictures. It is run down and dirty. less

We recently stayed due a family emergency for 5 days. They were very accomdating. The room was clean and comfortable. The rug was so worn that it separated from the strip moulding where the rug met the tile. When we left I mentioned it to the clerk. I suggested that someone needed to go hammer down the points on the carpet strip moulding because I had cut my heel twice. He just nodded politely and I didn't have much hope. The sink area is part of the room which means you might wake someone if you are an early riser. The hotel is in a very good location. Directly up the street of historic Franklin and near the highway into Nashville. less

Title says it all cheap clean rooms good breakfest on site fenced in play ground and pool friendly staff close to I 65 didn't use the pool but looked nice rooms are clean bed was super comfy and had plenty of pillows less

Nashville and local cities seem to have a hotel avaiability, room size and cost problem but even so the rooms in this older motel style hotel were very small and cramped compared to other cities we stayed in and the room rate was high. Breakfast and the breakfast staff were lovely which almost make up for it. The breakfast was very good. Walking to any nearby restaurants apart from the Shoneys next door is downright dangerous as footpaths just stop. No wonder Americans drive. Be prepared to pay more and get less in Nashville and Franklin I think. less

This hotel had well thought out rooms, very clean, great helpful staff, excellent hot breakfast that was well staffed and constantly refreshed. Hotel is located in a great area with lots of amenities. less