Best Western Franklin Inn

Explain: I went for breakfast just after the area opened. It was filled with construction workers. I recommend waiting 20-30 before getting your breakfast. The food was good. The attendant was great. This was my second stay at this particular motel. It was very close to the venue I was going to. Room was clean and comfortable. Would stay a third time if need be. less

Best Western Franklin, TN. Excellent Hotel & location to Franklin TN. Great Customer service with very clean & comfortable rooms. Breakfast was outstanding & the family enjoyed the use of the pool. Would recommend a stay here for family & friends. less

Excellent value for the money. Perfect one night stay on our way from Grand Ole Opry to Jack Daniels distillery. Hotel was very clean, rooms were spacious and breakfast OK, We enjoyed the modern design . Staff was polite and helpful, check in fast and WiFi good. I would definitely recommend the hotel to anybody who visits Tennessee. less

I was so disappointed by this hotel, as Best Western is a great chain. To begin with, the Hotel sign was not on at 10 pm, so it was difficult to find the entrance. The desk clerk was not very friendly. The welcome bag was skimpy. The room reminded me of the Bates Motel, except we didn't get killed. The air conditioning was freezing, the toilet and bath were very antiquated. The television reception was poor, as was the internet. I would have left, but it was late and we were too tired. The breakfast was OK, luckily there is a Starbucks right next door. I'm not going back to this hotel. less

I have stayed at this particular hotel multiple times while working on a construction and equipment installation project in the area. I tried several other hotels before settling on the BW. The others might have been a little fancier and a little newer but they were also considerably more expensive per night. And, as anyone who spends a lot of time on the road will tell you, once you turn out the lights, all rooms look pretty much the same. The front desk service is prompt & professional and the breakfasts are not bad. They'll fill you and get you going in the mornings. Would highly recommend if you're traveling through Franklin. less