For a budget property, this was pretty nice. The fact that it was a great price (booked on Booking.com) and the staff (particularly Harry) bumped this property to 4 stars.
Overall, the hotel seems older and a little tired, but it's generally well maintained. On the plus side, there is a "business center" located in the lobby that has several fast computers with large monitors that are free for guest use. This property abuts a freeway, but the insulated rooms were able to block the traffic noise, at least at the far end of the property. (The pool has a "view" of the freeway, but it was closed for the season.) The upstairs hallway smelled strongly of Indian food, but that might have been because the hotel has an elevator that connects directly to the Indian restaurant next door. The room, itself, smelled heavily of room deodorizer and was very humid. (We wondered whether the smell/humidity was a result of cleaning after something had spilled or general carpet cleaning, but we tried not to overthink it.) The room was well appointed, with a large desk/chair, single-serve coffee maker, accent chair, small dining table with 2 chairs, lots of outlets on the lamp bases to plug in electronics, etc. The room could have used more lighting (particularly in the dining area, which was poorly lit) but was clean. There was a large screen TV, but it turned out that most of the channels I tried didn't work. We figured that it was just a glitch, but the same channels didn't work the next day, either. We didn't bother reporting it because we were in our PJs and didn't want to deal with some maintenance guy coming to our room.
The staff were all friendly, especially Harry, the guy who maintains the complimentary breakfast buffet. He was always smiling and hustling and going over the top to make folks happy. For example, he saw me struggling, as I was getting food for two to take back to the room, and he immediately cleared out a box to help me carry the items. The breakfast buffet was impressive for a budget hotel, with options from scrambled eggs, bacon/sausage, and made-to-order pancakes (wasn't working one morning) to cereals, bagels, mini-muffins, and toast. There was even a vanilla yogurt dispenser with a variety of toppings (ranging from dried pineapple and coconut to candy sprinkles). Drinks consisted of OJ or apple juice and the usual coffee/tea. The buffet area is kind of cramped, but the breakfast room itself is decent size, with a TV tuned to the news (but thankfully not blaring).
Harry was the star of the staff, but everyone we encountered was friendly. A special shout out to Daisy, too, who checked us out via a cell phone call when we realized later that we'd inadvertently forgotten to formally check out in our rush to make an appointment (due to a slow-moving teenager).
Bottom line, we'd stay at this property again if we're in the area. less